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Product & services pricing
4.24/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.18/5
Customer service:
4.23/5
Return/Replacement policy:
4.09/5


Verified
5/5

2024-05-01

trailer hitch for a cobalt

"new hitch for a 2009 chevy cobalt, once I got the holes drilled, the installation was easy. Fit like a glove (not OJ'S)"

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Verified
3/5

2024-05-01

Love the product selection but inventory levels and shipping delays are a hassle

"I really love the overall scope of products that E-Trailer supplies but I've been let down on multiple occasions now where bulk orders for various components show as "in stock" during the ordering process only to find out later that material is now awaiting stock. If I order ten items and nine of them are in stock then it'll hold up the remaining shipment until the full quantity is ready to ship. I may not need all ten items right away but I may certainly need a few from that order to fulfill orders that I'm currently building. Let's not hold up a dollar for a dime and just send what you have on hand so you're not putting customers in a bind. That's my chief complaint so far with a couple other small issues that E-Trailer was able to rectify in fairly short order."

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Verified
5/5

2024-05-01

Excellent product

"Not much to say, this is exactly what I was looking for."

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Verified
5/5

2024-05-01

Excellent Service!!

"Etrailer's customer service is second to none! They answer the phone quickly and are very well trained to listen and help,"

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Verified
5/5

2024-05-01

Light globe

"Fast shipping, great fit and great prot"


Verified
5/5

2024-05-01

Fast service good quality

"Shipping was fast works great"

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Verified
5/5

2024-05-01

Easy Install

"Installing the stabilizer jack was a 2 person job. With 2 people it was pretty easy to install the jack.
I will say the product came in 2 separate packages and that was not apparent from the shipping email.
It took a bit to figure out as the second package came several days later.
"

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Verified
5/5

2024-05-01

Great Selection, Fast Service

"They had just what I needed at a reasonable price. Website is easy to navigate. Shipping was fast. "

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Verified
5/5

2024-05-01

Fantastic!

"Delivered trailer tire much faster than expected. It was well packaged and as expected. Thank you etrailer.com."

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Verified
5/5

2024-05-01

Biat trailer wiring.

"Excellent product everything I needed quick delivery will definitely buy again."

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Verified
5/5

2024-05-01

Non Commercial Trailer Owner

"I don't use my trailers for business, but want and keep them in tip-top shape and safety for personal use. Very impressed with their products and quick delivery. When I finish upgrading my recently acquired trailer, I will be upgrading a trailer I made 38 years ago that is still a workhorse when I need it. "

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Verified
5/5

2024-05-01

Great products, stellar customer service

"eTrailer is our go to look for things we need for our travel trailer and truck. They have a good selection of products available and excellent information and instructional videos. And if you have a problem, they are great at responding and providing support."

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Verified
5/5

2024-05-01

Found a “fix”

"Ordered wrong parts - talked with very nice support and got the right thing. To do their job they have the right attitude. Thx"

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Verified
5/5

2024-05-01

Great quality

"They shared every detail about the hitch and specs, help me buy the right one for me "


Verified
5/5

2021-01-12

Quick easy to use web site

"I have been looking for these for some time. Thanks"