"I do not recommend renting a car through this company to anyone. You have no way of reaching their customer representatives, and they do not respond to your emails or calls in any way. Despite purchasing additional insurance and reporting the damage I experienced, they have not refunded me for weeks. I will certainly file complaints with every place I can, but if you don't want to deal with these issues, stay away from this company."
"great to have Economy Bookings provide cost-effective alternatives at various car levels for us as a family to choose from. Easy to check out - looking forward to a great driving experience as well in 1 week!"
"I booked a car for £43.66 and in the end it cost me £234. I have tried to contact them and found they are in Latvia and difficult to get in touch with. The actual car hire company at Stansted Drivalia are the same. The staff there lied to me and I was forced to pay this extortion amount or be left stranded. They are not trading under the same name as the company who took the money. Easyrent on bank statement. Scammers. Beware of this company. "
"Booked car hire from within Canada, for use within Canada, priced on website and Invoice in CAD, but charge to Visa was in USD. Currency conversion added additional cost.
First contact to Customer Services they said I was charged correct amount in CAD (not true) and I should contact my bank. I emailed again to point out out the charge was in USD and they just emailed and updated Invoice in USD and quoted their Terms & Conditions.
Buried in their Terms & Conditions says they only charge in USD, GPB, EUR, but that is NOT indicated on the website or booking process (CAD is select-able). That would be OK if it equals the same total. Unnecessarily misleading.
If doing business within Canada then charge correctly in CAD."
"I booked a car with a low rate and when I got to the place (America Car Rental) the price did not include an “obligatory” ensurance rate of 500 usd and a 12 k usd deposit (this is totally nuts) so we decided to not rent the car and lost $60 usd of the original booking "
"Screen showed car rental price "Including" a whole list of items but then payment went through with all of those additional fees added on. And payment screen never confirms the amount that will be taken until AFTER payment has been processed. And I also now can't cancel and get a refund because the "free cancellation" mentioned actually cost £30 included in these hidden charges!!! This is not made clear on the website and it feels like these hidden charges were made hard to see on purpose. I feel cheated and I ha e t even used their rental services yet! Let's hope the rest of my experience goes better. "
"Addcar are the worst, crap cars, pushing for extra, extra insurance. I would not recommend them to anyone. The car was dirty, would not pass a UK MOT, it was technically unsafe, DPF was in fault, the handling was worrying, the list of issues was long.
Dont do it however good the price. "
"i paid full coverage and in Ecovia office company they charge me more because they told me this full coverage from the this site isnt cover them.WTF "
"SCAM. STAY AWAY. I booked my 4 day rental in advance for $78.48 and paid in full in advance to avoid delays and surprises at pick up time. I was charged an additional $487.36 in miscellaneous fees including “Other charges included in your initial reservation” and was not allowed to leave without buying over $1000 of insurance deposit even though my credit card has comprehensive rental insurance. SCAM. STAY AWAY. "
"They charged us three times the amount of other car rental sites. I do not recommend using this site. I’m "
"I rented a car through your website. It is very comfortable searching experience and excellent result. I will use your website next time for sue. "
"Staff is slow and rude, took an hour to get the keys. Was charged double price as they don't accept Canadian car insurance and don't give you an option rather than purchasing one from them"
"After booking a car with this company, I went ahead and booked train tickets an accommodation. 6 hours later I get an email from them saying my hire had been cancelled ( apparently no car of this type available) .. no apologies for stuffing me around no offer of a different car or another company that might have one. Just cancelled, bad luck for choosing economy bookings.
this company has no idea what customer service is.."
"The car hire process was easy to use although the car types available was limited and the cost of extras such as an automatic or sat nav were extremely excessive and off putting."
"Horrible I cancell after 10m and charge 60Euros
Bad company "