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Verified
5/5

2003-11-13

"Good price and excellent email response time. I ordered an xbox game from them. I received the wrong tracking number but they sent me the correct one right away. I would buy from them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent

5/5

2003-07-23

"My first experiance with Easye-lectronics was a great one . The product purchased (PC game) was onsale at a great price . Shipping was FAST , good tracking and e-mail confirmation was an added plus .Seems Easye-lectronics really cares about their customers as they have personal touch to how they do buisness .
I will definitly be keeping Easye-lectronics on my shopping list for future purchases .
VERY happy with the service I received !!!

*edit*
Easye-lectronics also has a nice monthly contest for anyone making a purchase (2 winners a month) are automaticly entered to win a free game of their choice ! As luck would have it , I was one of the winners for the July 03 contest . Another very nice added touch :) .
Thanks Easye-lectronics for my win of a free video game and great service once again .

Jeff Richmond/stereo555

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Resolving problems
N/A
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use
Product Returns/Refunds/Exchanges
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