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Verified
1/5

2013-02-20

"This company is HORRENDOUS after having their service for 10 days and spending over $1000 in printing evoice disconnected my main business number WITH NO NOTICE. After not receiving calls I dialed the number and found it disconnected. ALL my business comes by phone. The explanation from evoice was that “fraud” had been detected on my phone number? I have no idea what that nonsense I only know there is no fraud related to my business in any way. When I informed evoice of this they said “Thats what you say”!!! I am going to sue evoice. DO NOT USE THIS SERVICE"

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Verified
1/5

2012-06-15

"I signed up for the 30 day free trial, input my credit card to be billed after the trial was over, spent time configuring my account, tested to make sure it all worked, then started giving out the new eVoice phone number. A few days later, I am getting no calls, and when i try to use the iPhone app, it says "number disabled." I can't login to their website anymore either: "Username/password combination invalid."

I email their support - where's my account? They write back they disabled it because they "suspected fraud" and that I should fax them my credit card statement if I want my account back. Why would I want an account at a place that will cut you off with no notice or warning?

They could have CALLED ME ON MY PHONE NUMBER to tell me they suspected fraud and ask me to prove something before cutting off the primary, universal, only-phone-number-you-need.

Terrible, awful, really screwed me up to have the number disabled after I gave it out to important new contacts -- the whole purpose for which I signed up for the service.
"

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