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1/5

2023-01-25

Scam

"Took tree times 0.1£ from my bank account,but I am not ordering any thing from them ,I was put my bank details but changed my mind and never bought anything "

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Verified
5/5

2011-12-08

"Everything is GOOD!

I was worried after reading negative comments about this company, but I had already placed my order. So, I knew I had to hope for the best.

I would DEFINATELY ORDER AGAIN! The prices at eVitaminStore surpass all others and shipping is reasonable. Larger sizes are available at eVitaminStore that I could not find through other online vendors.

My order came in COMPLETE on the 8th day after I placed it, and they threw in a sample of a product I asked for because I did not need the bulk quantity available.

So, if you're hesitant - don't be! I am pleased and will be a repeat customer. Price and service convinced me!
"

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Verified
4/5

2011-10-12

"I bought a few gallons of Organic Soap and I did not read the reviews before I bought the items. I did not hear anything for a few days and needless to say I received my Items. I am very pleased with the items and the prices. thanks for proving low cost Dr. Bonners soap.

Great Company!
"

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Verified
1/5

2011-08-13

"""BEWARE"" DO NOT ORDER ANYTHING FROM EVITAMINSTORE.COM YOU WILL NEVER GET A PHONE NUMBER AND THEY WILL NEVER REPLY BY EMAIL AND I HAVE BEEN TRYING FOR A MONTH NOW TO GET MY ORDER AND NOT ONE SINGLE REPLY BY EMAIL AFTER MORE THAN A DOZEN SENT REQUESTING MY ORDER. And clearly the wonderful response above is clearly someone working for evitaminstore.com, I mean come on don't make it so obvious next time.

STAY AWAY OR ITS YOUR LOSS

BE READY TO GIVE YOUR MONEY AWAY TO A SHADY COMPANY
"

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Verified
1/5

2011-08-03

"Stay away of this company. They don't answer the e-mails. I placed my order in March, it could not reach my country, it is now back to the United States. I'm waiting for 5 months for a refund and they REFUSE TO DO IT. Stay away. You might have luck to get your product, but if you face problems, BE READY to LOOSE YOUR MONEY!!!"

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Verified
1/5

2011-06-24

"I bought a lot of stuff from eVitaminstore.com and I have to say its been the worse experience I ever had. I don't know where my order is and its been weeks since I placed it. evitaminstore.com does not have a phone number so you can`t call and the staff does not answer emails timely. I filed a dispute with PayPal and then eVitaminstore.com came back with my account declined the purchase. I have a bank statement that proves otherwise. I am very upset and I promise I will get this settled. Follow-up in a few days :)..."

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Verified
5/5

2011-06-20

"WOW! What an incredible online experience!!!! I have never had a better online shopping experience than I did with eVitaminStore.com. The site was easy to use, and my order arrived in excellent condition and before the estimated delivery time. I emailed the customer service department with a question regarding my order and received a FAST and friendly response (which almost never happens with other online stores I use). Other ecommerce sites should strive to be as efficient and courteous as eVitaminStore.com. They truly understand the meaning of "customer service" Keep up the AMAZING job eVitaminStore.com. You made me a customer for life!!!!"

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Verified
5/5

2011-05-05

"
I was very pleased with my purchase from evitaminstore. The web site was very easy to use and the product was delivered in good time. I would plan to use this site in the future and would highly recommend it to others

"

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Verified
5/5

2011-05-03

"eVitaminStore is a fantastic online merchant. I've ordered several times from them in the last three months and each time I received my order on time and in perfect condition. And their prices are unbeatable."

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Verified
5/5

2011-03-11

"I have ordered from evitaminstore twice and can say I had no problems. I received my products in timely manner. I will say they don't email you a tracking number as stated though, I had to go back on the site and find out when it had been shipped. Other than that I have had not one problem with this company,thus far. I have placed another order on 3/8/11 we'll have to see what happens."

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Verified
1/5

2011-02-17

"I order from evitamin and paid with my paypal account on 6 dec 2010
i received nothing from e vitamin store and wrote to them 2 times with no response, I then put a claim in with paypal and have just received a response back from paypal today saying Unfortunately, at this
time we are unable to decide this claim in your favour

I do not understand this , i never received my product and the buyer protection that paypal say they offer their clients obviously does not work !, Now i have no faith in either company.
"

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Verified
1/5

2011-01-21

"They do not respond to my concerns about my order. Who do I file my dissatisfaction with? FCC???
Update: I found they had good reviews on Amazon.com, so I sent them an email from there and received a response the same day. Product was delivered today. So if you order from them go through Amazon.
"

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Verified
1/5

2011-01-19

"Placed an order with eVitaminStore.com on 1/10/11 and paid with PayPal. The funds were immediately transferred from my PayPal account.

Email stating "Your order has been processed successfully" on 1/11/11.

A tracking number was asked for and received on 1/13/11.

It's now 1/19/11 and my order has still not been shipped.

eVitaminStore.com is not responding to my emails or phone calls.

A fraud claim has been filed with PayPal.



"

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Verified
1/5

2011-01-12

" I ordered baby formula from EVitaminstore on 1/6... I paid through paypal & got confirmation the payment went through. On their website they state they will send an email with tracking # when order is shipped. I did not get an email from them so I sent them a request for tracking # and asked when the order will be mailed. 5 days past and no response. So I try to call them. A voicemail comes on stating that they do not answer inquiries through the phone only on-line. So I go onto paypal and open an complaint asking for this information. Well then I get a response from evitaminstore that my credit card company declined my payment. I paid through paypal 5 days ago and it is complete but they stat my CC company decline payment. Well I quickly called Paypal & they suggested that I file a formal complaint to get a refund.
Update -- I got the shipment -- and closed dispute with paypal - customer service is just too poor to order from again.
"

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Verified
1/5

2011-01-08

"Horrible service. I placed a much needed order of protein on Jan 3 and was hoping i would get a tracking number the next day or so like it says on their website and maybe have my product by the end of the week.

I wish it would had been that simple, i waited 2 whole days and got no email with the tracking or confirmation but the money was taken from my bank account so i knew the order was already placed. I emailed them on Jan 5 asking if they had shipped out my items and waited till Jan 7 without any reply...

On Jan 7 i emailed them again asking if they could either send me a tracking number ASAP or give me a refund because i was frustrated. Sure enough i got a reply today Jan 8 with a tracking number from a Laura G.

So after checking the tracking number on UPS apparently my items were shipped Jan 7 which is 5 whole days from my order being placed and i will be receiving my package on Jan 13. I must admit this is going to be the last time i make business with this company. I used 2 day shipping and paid extra money for it and im going to receive my package 10 days after i placed my order... PATHETIC
"

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