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Verified
1/5

2012-10-05

"Well, I placed an order from ETamiya and never received the shipment for 2 months. Later I got a message that says the order is returned and ask for more funds for another attempt. At this point, I got suspicious and checked online. Apparently I am not the first who has gotten money stolen from this site.

I am surprised this company has not been put out of business yet.
"

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Verified
1/5

2012-03-28

"I ordered some shocks and shock oil for my rc. I ordered February 23. After 2 weeks and i haven't received my order, I emailed them and they tell me that they are sorry but the shock oil was held by customs so they can't ship my entire order. I waited 1 more week and emailed them again. they gave me the exact same response as though they just copy and paste from the last email. At this point I asked them to just cancel my order and refund my money but they just sent me the same email again. I decided to let it go and just forget about my 40 bucks. Finally after 1 month they send me a tracking number. I've been tracking the shipment but it's hongkong post and It's crap, doesn't say anything about where your item is except it says it left hongkong on Mar 25. More than 1 month now and still have not received my order, I don't really care anymore but I just want to give everyone else a heads up just in case you are thinking about ordering from these scam artists. When in doubt, avoid Hongkong or China unless you really have to. DO NOT BUY from ETAMIYA, they are LIARS. BTW, if your item does not make it to you and they somehow get the order back at their warehouse, you have to pay for the second shipping. Would it really be your fault if they messed up on the customs form? or if they messed up on the packaging? "

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Verified
1/5

2011-02-16

"I ordered a heli fuselage and received this reply:

Dear Sir/Madam,
Thank you for your order!
We are really sorry to inform you that all the items you ordered are sold out.
We have tried to reorder from supplier/manufacturer, but we still could not get any stock.
For the credits you paid, would you like to
1. Have other item(s) for replacement or
2. Receive a voucher code storing the identical value for your next purchase or
3. Wait until the item(s) is (are) restocked?
We apologize for any inconvenience caused.
We look forward to hearing from you soon and thank you once again for using our service!
Regards,
Customer Service
****@****

So there is no option for a refund listed and while other companies will have "BACKORDER" or "OUT OF STOCK" on the item's page, looks like eTamiya does not do this. In fact that same heli fuselage is still being advertised on their web site.
"

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