ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
4/5

2007-11-07

"I'm not sure if this company is related to monoprice, but they have an almost identical web interface and the exact same prices. I have ordered from monoprice a few times in the past and they were fantastic. In all my online orders I never received as many email notifications as I did with monoprice.

I figured I would try out ehdmi to compare shipping times. The shipping time itself was great. I ordered on Sat. and received my items on Wed. The only thing I did not like was ehdmi is the complete opposite in terms of email updates. I received one email to let me know my order was placed-and thats it.

On Wed. I emailed customer service to get an update on my order. I got a reply later that day giving my tracking number and order status. Later that day my package arrived.

So all in all I think ehdmi is great with shipping times on par with other etailers. My only recommendation would be to add email notifications to let customers know when their order shipped along with a tracking number. Other than that their prices are great and would shop here again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-10-07

"Fantastic customer service. Fast shipping. Highly recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2006-05-31

"Great prices, excellent service!

Ordered two cables from them which I received VERY quickly. Had a small problem with one, which was resolved extremely quickly with an email. Their email support is truly excellent. I will definately be ordering again if I ever need another HDMI cable, and will be sure to tell all my friends about this website!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability