"Found this Half-Moon shaped Hearth Rug online at eFireplace Store, looking for something to cover up 32 years of "flying embers" in our new retirement home. We needed something 36" deep to cover most of the 'black dots' in the blue rug. We went with a Gray color, and it looks great. But the best part, all but 2 of the 20 some-odd burn marks are swept under our new fireplace accent rug."

"easy to reach people ;and they are very helpful. arrived on time."

"Great price and value. This place had same item for $100 less. Quality is top notch. Heater came with all nuts and bolts and wrench. Free shipping hoo hoo!!"

"Easy to access web site and everything is right there what ever you need !
Great "

"Excellent company to deal with , fast shipping and the best price around. I purchased the 18,000 btu propane heater with the blower, it really gets the job done. "

"Our order was sent quickly, well packaged and was exactly as advertised! "

"Delivery time is very prompt. Important when working on a project."

"Highly recommend - items came quickly and in perfect condition! "

"We needed new gas logs. We priced locally and online. We thought we had found exactly what we wanted, at a reasonable price with another online store. But when we read the fine print, there were some things that were concerning. I then found this site. After some inquiries, I gave them a phone call. The customer service was excellent! They did a price match and we completed the sale. They shipped quickly. We are so happy with our new Buck Stove gas logs and we had one of the best customer service ever!"

"Diagnosed the faulty hardware and processed the replacement order. After a few days I called customer service as I never received a confirming email. Turned out I had a problem with my prime email service so customer service provided the missing details through a secondary email address. Next day he followed up with both a phone call and email to ensure the new part was delivered."

"We were so pleased we could get our grates so quickly and thank Brendan for his excellent help and service. Will definitely use your company if the need be."

"Great follow up, patience with questions and order/delivery experience."

"Product was here in about 43 hours. That's FAST!"

"The lowest price found was from the efireplace site. Shipping was prompt. Delivery inspection requirements explained both in email and via an in personal phone call. Easy to assemble. I had one before that lasted 20 years, and it probably could have been repaired, but I chose to replace it.
"

"Cody answered all my questions, Sent time to fully address them. e-Fireplace is the Go-to for a Log-Set and the one I chose from Gand-Canyon was top of the line , easy to install and worked perfectly straight out of the box.
Again..Great Service and Cody was there to order, and follow up all the way to my doorstep."