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Verified
5/5

2005-02-21

"I ordered a 500pcs. poker chip set from them and received in a timely manner. Great & smooth transaction plus their price is pretty aggressive.

Now I need to order another set because more friends are coming to my poker party every week. ;-p
"

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall technical support
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Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
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Verified
5/5

2005-02-19

"Ordered a set of Dance Dance Revolution V3.5 dance pad bundle from them. Got a confirmation email w/ tracking number a few hours after I placed the order. Package arrived in great condition.

I love this new DDR version since they have both connectors for my PS2 and Xbox. Their price is one of the best I've found online after I've done some research.

Overall a great experience. Keep up the good work!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2003-09-12

"G Scooter....nice gas scooter...This scooter has no Vehicle Identification Number, required in New York State to ride in ANY public area! I assumed that I was buying a Legal vehicle and would have no problems with its use. They put one over on me. Contact with the seller "Ciphergames" has resulted in no help. I cant legally ride the scooter as I wanted to use it when I go to state parks etc. I have one leg and had hoped this would help me to get around."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-08-23

"my purchase has not worked since i bought it. i have tried to contact the company on several occasions. i have spent approx. $175.00 total for a scooter that has not worked since the purchase!! i have to say, this was my first internet purchase and my LAST due to your company. the scooter was a gift for my sons birthday. WE HAVE ENJOYED SITTING ON IT AND LOOKING AT IT SINCE THE PURCHASE. WOULD HAVE BEEN NICE TO SEE HOW MUCH FUN IT WAS TO RIDE. OH, I FORGOT! IT DOES NOT RUN!!!!!!!!!!!!!!! CRAP!!!!!!! THANKS FOR NOTHING!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free