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5/5

2021-07-01

Awesome Staff

"Love this store. The staff are always helpful and are great on helping you pick out gear. If you need a new lid, talk to CJ."

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Verified
5/5

2021-06-08

Customer service

"Had to bring helmet back didn’t fit well both employees that we worked with were very helpful and accommodating and friendly. Definitely recommend anyone I know to go here."

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Verified
1/5

2021-05-29

"Hassle free returns" is a joke

"Bought a helmet and in 2 weeks the drop down visor had popped out of place. Told them I wanted an exchange and they fixed it there on the spot and told me it was good. I said ok, but if it comes off again I'm going to exchange it for the Snell rated one without the drop down visor. They refused in store saying it wasn't a defect that it's "normal" to come off like that. That it's a replacement part and is made to come out. Although she not customer service could find a replacement visor for it...? Really?! What a joke. I called customer service and they said they would out notes in because there is no reason it shouldn't have been exchanged. I go back to the store and the manager totally lies to the lady she was on the phone with about what all was said, right in front of me. Then laughs with the **** the phone about the whole situation. I won't be going back to purchase anything from them again."

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Verified
5/5

2021-04-28

My new favorite place for all my gear!

"CJ was great helping me to decide on my new communicators. The staff is knowledgeable and are eager to assist with all my questions. Thanks!"

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Verified
5/5

2021-04-17

Excellent

"They had a great selection of helmets and were super helpful!"

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Verified
5/5

2021-03-28

Good customer service

"My wife and I needed new helmets, they had hers but not mine. A very easy online order from the store and I had my stuff in two days."

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Verified
5/5

2020-12-26

Great service

"The Cycle Gear rep was very helpful and friendly."

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Verified
5/5

2020-10-31

Satisfied

"I picked up an oil filter, air filter oil, and chain lube for my CRF450R. I could have gotten them all online, but I like to walk into a shop and see stuff in person once in awhile. "

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Verified
5/5

2020-09-11

Great Staff

"The staff was extremely kind and helpful. I wish I would have gone there before ordering things online. I will definitely be back."

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Verified
1/5

2020-09-02

Thieves period!

"Purchased item that never got shipped now they won’t refund my money. Called them, emailed them and they have ignored me. Now I’m taking legal action against them to get my money back."

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Verified
5/5

2020-07-16

Extraordinary

"Extraordinary people great customer service and very attentive to me. Alisa and jake are amazing "

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Verified
5/5

2020-07-15

Jacket and pants

"Excellent! Got exactly what I needed for a great price."

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Verified
5/5

2020-06-25

Riding is life

"Helpful and knowledgeable staff"

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Verified
5/5

2020-04-03

Great Experience

"Every time I have gone there, I have found helpful and honest staff. It seems they want to increase the experience of riders, not just make a buck."

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Verified
5/5

2020-02-29

Great Service

"Excellent recommendation and deal on some winter riding gloves, and helped me out free of charge when my bike wouldn't start in the parking lot! "

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