"Bought a Shark helmet. Used it on one ride. It had some quality issues: chin vent not working, cosmetic blimish. Manager checked it out and did a hassle-free exchange. Nice."
"Great staff..they helped me alot buying my first gear"
"Great, The staff was very helpful explaining the blue tooth functionality and installing it for me."
"I went in to get a jacket for my husband that I obviously knew nothing about the sales associate that helped me pointed me in the right direction and helped me pick out a jacket my husband loves. "
"Andrew, from cycle gear in Lewisville, helps me with everything I need for my new bike. I’m relatively new to riding so I rely on him to give me a fair and honest review of products and services alike. The entire staff is great which is why I go there for all of my biker needs and order in-store rather than online."
"Besides having bought a pair of special order boots (which arrived promptly and fit perfectly), I have spent quite a bit of time with three different salespeople in the Lewisville, TX store (Brandon, Andrew, and Matt). All were very knowledgeable about a host of products, were eager to help this newbie gear up, and didn't talk down to me when I asked dumb questions. I bought quite a bit of stuff, a lot of it (but not all) Cycle Gear's own brands. Have largely been very pleased with my purchases, all of which have seen heavy usage during one of the hottest summers ever. The only thing to fail was a pair of Sedici gloves (velcro stitching came unattached) but I was able to exchange with no problem whatsoever."
"Helpful, nice, made me feel at home, "
"Super friendly customer service, very knowledgeable about the what I needed and willing to show me how to use the product. I will be returning to this store."
"I have more experience riding and asked a ton of questions along with trying on probably 30 helmets. The guy helping me was very patient and helpful. I stayed long enough that I was there after closing. I decided to get a bluetooth for the helmet and he took the time to install it and teach me about it. His coworker took the load of cleaning and fronting while he helped me. They were both great. I will be back!"
"Very quick and knowledgeable
"Andrew was a great help! "
"Wish I had found this place earlier"
"One stop shop, and everything I needed before taking the Dirtbikes to CO. Good deals too!"
"Staff is always helpful and friendly when I go in."
"Prices were comparible but you can try it on."