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Verified
5/5

2020-09-15

Maintenance

"Went in needing to do a full flush of my motorcycles fluids. Oil, coolant, brake fluid etc... Got everything I needed in about 10mins with the help of the associate. "

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Verified
5/5

2020-08-30

Outstanding Team

"Concise, no trying to force sale(10+), which is always refreshing, and handled my needs in products in a short time giving that family feel"

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Verified
5/5

2020-08-30

Great and Friendly Service

"Everyone was very helpful and super friendly. "

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Verified
5/5

2020-08-30

Bryan was great!

"He put together a whole kit for my to make my dirt bike street legal, helped me understand what to do, and fitted my helmet! All in all a pleasant experience "

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Verified
5/5

2020-08-27

GREAT CUSTOMER SERVICE

"Charles helped me out and was extremely helpful. He took the time to tell me pros and cons about everything I was looking at and some possible alternatives. "

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Verified
5/5

2020-08-25

Great Service

"Friendly staff and good service. Good at finding part I need.
Thank You
"

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Verified
5/5

2020-08-14

Excellent customer service

"Online support was able to get me a helmet quickly for my daughter's race. Both customer service reps I spoke with were so kind and willing to help. Price was good, too. Picked up at the Jacksonville store and they were so friendly and kind. Cycle Gear has my business. "

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Verified
5/5

2020-08-11

I’m Good Friends with Cycle Gear!

"Everyone is so nice & helpful!"

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Verified
5/5

2020-07-13

Great

"They were very helpful in all thing's pertaining to my purchase. "

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Verified
5/5

2020-06-22

Best store

"Best store to buy gear for riding"

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Verified
3/5

2020-06-21

New tire.

"Gave me wrong size tire cause it was tagged incorrectly. Had to return it for correct size. As consideration for the mistake they installed on my rim n/c. They suggested I purchase a new tube just because. Turns out tube was bad. A long frustrating day."

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Verified
1/5

2020-06-19

The Beach Blvd manager should' be fired

"He couldn't pop a bead on two different tires for my Harley. Refused to give my money back. I took my tire to a shop. The tire was on backwards. Took to the Wells Rd store. Manager fixed it and stated I should call corporate. Got it installed and the abs sensor is damaged. Never reported it. Should have. Went in last Friday to buy gloves for girlfriend for cert course. Got wrong size. She went back next day to do a simple exchange. He took her to $80 gloves. She insisted she just wanted a size exchange. He ask her who her boyfriend was and stated if he was her boyfriend shed be in these absurd, plastic knuckle street gloves. That's what my 5'5" girlfriend left with. I had to stop a huge project, go with her to the store, politely with firm intent remind him what he did to me last December. I told him she needed her proper gloves and he needed to find his integrity. Me, notr ANy, of my Harley people will so much as enter the threshold of this store again. By the way, Cycle Gear should offer to fix my ABS sensor he screwed up because he cant even mount a tire.....✌"

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Verified
5/5

2020-06-10

Great customer service

"Great service very helpful very clean store nice selection of items. "

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Verified
5/5

2020-06-10

Returning Customer

"I visited the store needing a maintenance item. The gentleman that helped me was extremely helpful and went out of his way to make sure that I got what I needed. He was both friendly and professional. I'll be back."

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Verified
5/5

2020-06-03

Hotwired Jacket

"Good service, good product, good price."

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