ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2021-05-08

Very Helpful

"Very nice people and very helpful. I was looking for a helmet and they found me the perfect fit. I will definitely be going back. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-04-28

"Told the guy what I was looking for and he knew exactly what direction to point me in. Well kept shop, will definitely go gavk"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-04-27

Amazing group. Great service

"I was stuck in Eureka Springs with my BMW 1200 GS with a major flat. Needed a tire. No one around there had a tire for it - except CycleGear.

Their manager - the ex-BMW king of tech from the now defunct BMW dealer helped me pick the right tire and had it mounted and balanced in no time. I removed the tire from the bike and CG did the rest.

Great help, great service, and made my 2500 mile tour of the south ride better!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-04-24

They are the best

"Hayden, and the guys have went above and beyond in helping me get some knee braces that would fit me. These guys know there parts, and are willing to take the time to help you, my all around experience has been great every time I am there. Thanks guys"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2021-04-16

Customer Service

"The sales person worked hard to answer my questions and meet my needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-04-05

Great customer service, helpful and honest

"Bought some helmet speakers and the gentleman gave his time and effort for me to explain how and what each speaker is capable of in terms of quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-28

Great Service & Follow Up

"They kept me updated on my delivery and notified me when my order arrived at the store. Once there they helped me fully understand the product and accessories. "


Verified
5/5

2021-03-13

Great experience

"I kept seeing it from the interstate and finally got a chance to visit. They had what I needed at a great price. I highly recommend them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-11

Heck of a deal on a jacket and gloves

"Got a leather jacket for $100 with all the protection built in. And a pair of gloves for $25 "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-10

Awesome store

"I was in your store 28th of Feb needing rain gear. Kris assisted me in finding the right gear needed and they was even on sale. I end up buying a helmet with Bluetooth and a couple smaller items as well. Kris was knowledgeable and had patience of a Saint with my indecisiveness on choosing my helmet. I took his advice and absolutely love my helmet.
Thank you Kris and Cycle Gear of Fayetteville. My rain gear kept me dry and you guys rock!!!
My only regret is not buying the jacket that was on the clearance rack.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-28

Great store

"Had everything we were looking for and friendly/knowledgeable sales associate. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-02-13

Great Crew

"Excellent customer service. Great selection in store as well as online!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-07

Great service

"I've shopped at the store several times and I have always been given great service."


Verified
3/5

2021-01-30

Ok, not great

"Service was good. The product quality was pretty low, even on the stuff that wasn’t cheap. Next time I need gear I’ll pay more for better."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-01-30

"Kris was very knowledgeable of the product I was looking for very helpful quick easy in and out"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges