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1/5

2012-06-23

"I purchase a Cube U30GT on 24th May 2012 to be shipped via DHL from redtabletpc as being newly discovered by me since I registered on androidtablets.net and they are a supporting vendor with good reviews. I received the product on 7th June 2012 and noticed it does not charge. I reported to redtabletpc the same day that told me to send a video showing it not charging because supposedly they tested it before shipping. I sent the video. After sending it back and weeks of trying to contact them; I have opened a paypal case and after another week, will escalate the problem (Still giving them the benefit of a doubt). Hopefully they will refund me this week and this frustrating matter can come to a end.Will update further!
Edit: I ended up having no choice but escalating to claim which took 10days and paypal decided in my favor and I got back my money.
Note: Redtabletpc never contacted me!!
Conclusion: The beginning before purchase redtabetpc replies to email and help was great but after contacting them about the defective tablet their service just deteriorated until they simply ignore you. If something goes wrong that is where their true colors shine. I would of lost my money if it had not been for paypal. I would never buy from them again.
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