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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
5.00/5

Verified
1/5

2019-11-05

Received bad keys. Ask you to contact them but don't respond

"Bad key received. They ask that you contact them directly before disputing. Unfortunately they only seem to respond to reviews placed online and not the actual emails regarding problems. Will never purchase from again and would advise people to do the same. "

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Verified
1/5

2019-10-30

Bait and Switch tactics

"Purchased two game codes for Steam. They did not work and they refused to give me a refund. There is a current dispute through PayPal but it takes 20 days to potentially receive a refund. "

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Verified
2/5

2019-10-29

Terrible

"Always asks for Id etc and it takes at least 1 hour for a reply from their customer support team"

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Verified
1/5

2019-10-19

Sold me an incomplete product. Also not posting negative reviews.

"I recently purchased Overwatch legendary edition on Switch, despite having a video on the description page clearly showing the game comes with 3 months Nintendo online (you can't actually buy the Switch edition of the game without this) - they aren't supplying the key to redeem this. Contacted support in regards to this and was simply told they don't supply it as part of the game, as this is a base aspect of the Switch legendary editon - they sold me an incomplete version of the game and have refused to supply me what is missing.

Not happy at all, and now to get my complete editon of the game I will have to pay extra - making my purchase cost more than if purchased elsewhere. After contacting support in regards to this, instead of sorting my issue out they adjusted the store page to remove the original video showing the 3 months online coming with the game, despite all Switch versions of the game coming with it - Luckily, I captured the old version of the page as I feel I will have to file a dispute on this order.

They are also censoring reviews on their site to boost the positive score on their sales, I've attempted to add a negative review on my game purchase 3 times and they haven't been added.
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When things go right CDKeys offer great deals, when things go wrong they offer basically no support whatsoever.
"

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Verified
1/5

2019-10-15

AVOID THESE SCAMMERS!!

"Purchased 3x Xbox Gamepass codes from them but could only redeem 1 of 3. Turns out they are selling trial codes which are limited to 1 per account. This is misleading as they don't mention this anywhere on the product page.

CDKeys wouldn't reply to support requests whatsoever. After posting on Trustpilot, they've been in contact through the site and promised a partial refund.

It has been 2 weeks now since they claimed to have issued a partial refund. I have not received anything. So not only was their product page misleading, their "support staff" are straight up frauds. When all goes well they often have great prices but if you ever need support (and you will) they WILL scam you. It's actually quite clever.

So my advice..

AVOID THESE SCAMMERS!!
"

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Verified
5/5

2019-10-15

Bargain prices for AAA games

"I find some of the prices charged on Steam quite prohibitive, so finding the same titles on CDKeys at a much more competitive price is fantastic. My purchased key worked absolutely fine."

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Verified
5/5

2019-10-14

Buy with confidence

"Title says it all. Instant delivery. "


Verified
5/5

2019-10-14

All ok

"Perfetto grazie. Tutto ok con il codice"


Verified
5/5

2019-10-13

Great price, good service

"Easy to download and use the product key, all good"


AH1
Verified
5/5

2019-10-13

Xbox1live purchase

" good price, quick allocation of code."

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Verified
5/5

2019-10-13

Brilliant

"So easy. Purchase made, code sent immediately. "

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Verified
5/5

2019-10-13

Really good and fast servicing!

"Very nice and neat service, will do next time too!"


Verified
5/5

2019-10-13

Zakup Gta V

"Błyskawiczna dostawa produkt zgadza się z zamówieniem. "

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Verified
5/5

2019-10-13

It works

"And it is fast. At least for me."


Verified
5/5

2019-10-13

Great Service!

"Recieved codes instantly and work perfectly, thank you! Will definitely use again!"

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