"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"I measured my cabinet to be replaced multiple times as I was afraid of a mistake on my part. I am still open to the possibility that I did make a mistake-however their way of inputting the dimensions was overly complicated. So I can't say for certain if it was me or them, but either way the result was that my cabinet was not the right size and I didn't discover it until I had assembled and glued it so a return wasn't an option. I ended up making some modifications to the casework but generally it was not a great experience. The drawer quality was quite good though, but I don't think I can give a 4* rating because of the aforementioned issue. Without that, and if they had been a bit more upfront about shipping costs, then I could have given a 5* review. "
"Drawer Sjides worked horrible "
"Working on some last minute details I realized I was short some hinges and slides but I was able to order and received them from you without having to push my time line"
"Ordered new hardware for our kitchen cabinets. 30 yr. Old so hardware was beat. The replacements for perfectly to the doors and drawers. Wife loves the softballs and quiet of the hardware. Delivery was quick, and value seems really great at this point."
"Arrived on time. Good quality "
"Delivery was quicker than expected. Drawer boxes were packaged very well and had zero damage upon delivery even though the box was scuffed. Drawer boxes fit together as expected and quality is great. Very happy with my order and would order again. "
"The parts were fine but didn't fit IKEA cabinets. Cutting off the too large alignment protrusions made them work "
"I needed to upgrade pre-existing sliders for our trash drawer.
I was helped to identify the slider on the phone and helped with the selection through email.
the support was knowledgeable and guick.
"
"Needs it, ordered it, received it
Well priced and timely
"
"The parts were never delivered. Fedex reports "The tracking number you entered is invalid." so perhaps they never even shipped."
"Easy to order and parts arrived quickly.
"
"I have gotten 10 emails asking me to leave a review. I hope they stop now.
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"I ordered four of the cabinet lazy susans with bearings. I was so impressed with how easy they were to Install, I accomplished the the Install easily. I ordered two more. I received them quickly and Installed them within a half hour. My biggest problem was placing the six sided shelf back in the cabinet. I had been working all day and my arm strength gave out as these were installed in the two cabinets on the top shelf."
"Have ordered 3 times so far from Cabinetparts. I ordered the wrong drawer glides the first time. The return process was easy and quick. My 2nd order, of correct glides and more drawers was fulfilled in a timely manner as well. My 3rd order of custom drawer boxes was delivered while I was out of town. Before I got home, I received an email informing me they had a logistics mix up and sent me the wrong boxes. Wow! Who does that! In that email, they apologized and told me they were expediting my correct order. 2 days later, I was installing the boxes I wanted.
Thank you for being honest!"
"I ordered cabinets hinges 18 April and as of the 29th hinges still have not arrived. Company need to consider a more expedient delivery method. "