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Verified
1/5

2008-04-12

"Do not buy from boomj.com.

I ordered a Kodak EasyShare Z1285 Digital-Camera and an SD memory card. They shipped the memory card and the camera was never shipped and the money has not been refunded yet, almost two months since I originally placed the order.

Whenever I visited their order status page it alwyas said the balance of the order shipped between 10 minutes and two hours before my visit to their website.

They never answer their phone or respond to emails and to make things even more fun they've figured out that by making partial shipment they can provide a tracking number to PayPal who will simply close the case and ask people to re-file the claim as a "not as described" claim which they do not investigate except for eBay orders. This means that PayPal will not refund your money either. So much for PayPal security!

Boomj.com, Inc.
9029 S. Pecos Rd. #2800
Henderson, NV 89074
General Information
Type of Entity: Corporation
Principal : Robert McMulty, President
Customer Contact: Douglas Moore, Controller
Phone Number: ***-***-****
BBB Membership: This company is not a member
Type-of-Business Classification: Department Stores
Web Site Address: www.boomj.com
"

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Verified
4/5

2008-04-08

"I purchased a new printer for $41.61 with shipping included in March using PayPal, which was the Lexmark X4270. I tried to cancel it while the funds were on hold, and it was reported cancelled, but it shipped anyway.

There seems to be difficulties with communication as the vendor relies on drop ship procedures. Anway, as soon as I got it I forwarded to my sister for $15, using USPS Parcel Post.

Because of the confusion, they seemed to have awarded me extra points, which I plan to use now, and amount to a $12.08 discount. I plan to get the Olympus WS-311M DIGITAL VOICE recoder, which is about $6 less than Amazon, with Free shipping, and without the TAX I would encounter from Amazon, as I live in WA State.
"

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Verified
1/5

2008-04-07

"This merchant has failed to respond to multiple e-mail and voice mail messages requesting order status. It has been more than three weeks since I placed my order and I have received no communication whatsoever after the initial order confirmation. The PayPal payment authorization is still pending and will expire if they don't ship my order in the next ten days. I strongly advise you to avoid this merchant, as they do not stock items they list for sale, and do not respond to customer contacts via e-mail or voicemail. "

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Verified
1/5

2008-03-27

"Ordered a Fuji camera from them. Emailed them a week later to find out the status of the order and was told that the item was backordered, and would be shipped as soon as it was back in stock. After waiting another 10 days I checked boomj's website and found that the camera was back in stock and available for purchase. I emailed their customer service asking when my order would be shipped. I received no reply. I sent another email the next day - again no response. I finally sent an email asking them for a prompt reply. They replied promptly alright, THEY CANCELED MY ORDER! No reason was given, just an email stating that the status of my order was changed to cancelled!

AVOID THESE BOZOS AT ALL COSTS!
"

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Verified
5/5

2008-03-08

"Good price and very fast delivery (3 days.) Product as advertised."

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