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Product & services pricing
3.34/5
Chance of future purchase:
3.63/5
Shipping & packaging:
3.88/5
Customer service:
3.91/5
Return/Replacement policy:
2.50/5


5/5

2024-04-23

A First Class Service!

"I ordered a book that I remembered my nan reading to me when I was 4 years old. I have searched for it for years and was absolutely thrilled to track it down through Biblio. I'm 68 years old and think of my nan almost every day so to have the book means a great deal to me. Biblio will be my first point of contact for any book that I'm looking for in the future. What a wonderful service. Thank you very, very much.
David John Again by Fraser, Edith
"

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5/5

2024-04-11

Always my first port of call for books now.

"I have now bought several books via Biblio. The listings are clear and easy enough to navigate, I got what I ordered in the condition that was advertised, in good time. Communication from both the website and the sellers is always clear and prompt. Always the first place I go for books nowadays"

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5/5

2024-04-09

Purching a book in France from Australia

"I found Biblio's listing for a 1973 reprint of the Albertina Handschrift, in stock with Ammareal in France. I ordered the book, paying extra for expedited delivery (5 to 15 days), on 28 March. I received emails advising me that the book had been shipped and a tracking number was provided. The book was delivered on 08 April, which is about half the time a book usually takes to get here (Australia) from Europe. A couple of publishers I can think of may want to look at Ammareal's level of service (four months for a book to get here from the UK, for example)."

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5/5

2024-03-22

Dealing with Biblio

"I searched for a scarce book, and Biblio came up with it.
The item was as described, and the packaging and delivery up to standard.
I would not hesitate to use them again.
"

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4/5

2024-03-20

Pre owned book

"I was really pleased with my purchase. The book was as described and arrived well packaged in a reasonable time."

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2/5

2024-03-13

Why ask for feedback when I've already complained?

"The so-called bible I ordered was laughable.

The book was unreadable, with the print entirely illegible for the most part.

It appears as though it has been photocopied on the wrong density setting from an old library book and inside the back of the book they had even reproduced the card on which the dates due back are printed.

Although it was sold as being a translation of the bible, it only actually included the first few books of the Old Testament, as far as Ruth.

I don't know who has produced this edition of the book, or for what purpose, but it surely wasn't intended to be used as an actual bible.

I asked for a refund, and although it was approved pending the return of the book, the customer service I received was pretty unfriendly. I was warned that if I didn't include a printout of that email, I wouldn't receive the refund. 3 weeks later and I'm still waiting for my money.

Then emailing me again to ask for feedback was rubbing my nose in it.
"

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5/5

2024-03-04

Why bibliophiles enjoy Biblio

"I am fairly new to Biblio. I only recently started using the reseller hub. I was attracted to finding titles I wanted at substantially reduced, used-book prices, as well as attracted to the availability of titles no longer in print making the titles unavailable through regular booksellers and libraries. (Also, I support Amazon.com enough; they do not need my book money.) On my first purchase a couple of resellers got my zip code incorrect. They used a valid zip code for the area, but not the zip code of the Post Office where I receive my mail. By tracking my packages, I was able to see my books were returned to the resellers. I quickly contacted Biblio; they put me in contact with the resellers. Everything turned out fine in the end. I was very please with the response from Biblio and the resellers. I was truly thankful."

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1/5

2024-02-24

1 star is too many

"So, you've lost my book! No explanation! Not even a half-hearted apology!

This is how you treat your customers is it? To say I'm disappointed is an understatement - furious is more appropriate. I have recieved my refund, I suppose you expect me to be grateful? Well I'm not! I needed THAT BOOK! What am I supposed to do now? A refund isn't going to help me find another one and put it in my hands before 9th March!

You have clearly made absolutely no effort to locate my book. Can't be bothered? Quite how you manage to run your business is beyond me. Its pathetic! Why do you insist on using Asendia, when they are quite literally the worst international courier in the world? The reviews on Trust pilot (among others) speak for themselves, 1.6 stars - bad! But you already know that. They consistently fail. They would try to tell me that its "very rare" they have a problem, but that's a lie. It's just empty words, when the actual statistics tell me everything I need to know. Over 4 5th's of the reviews (over 80%) agree with me. Yet, you continue to use them. You know how inept they are, and I would bet you STILL try to pin blame on the book sellers and NEVER admit any fault yourselves. Well I'm telling you! It IS your fault! You use a very poor courier, YOU chose them. No one made you use them, and yet you continue your partnership with them despite their staggering ineptitude. The seller "Book Moon" did everything they were supposed to do, and provided tracking to the PO box relay location. As per instruction from biblio. Where my book was delivered AND picked up from. Biblio and their affiliated courier have lost this book.
Book sellers BEWARE! These people will ruin your reputation. Buyers too, if you use Biblio prepare to be disappointed.
"

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5/5

2024-01-04

Night Chills book (used)

"For a used book, it was in amazing condition. The price was excellent. Communication with Biblio was fantastic. Delivery was extremely quick. Thank you "

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5/5

2023-12-12

It's like Amazon, but without the guilt

"I like buying hardbacks, especially of older books. As such, I've occasionally used Amazon. After deciding to become a lot more conscientious with my book-buying, I looked around for an alternative. Biblio came up. I got my back for the same price; I could contact sellers directly, to ask for information; and I was one happy hippo while Bezos was...whatever-Amazon-docks-from-£10-shorter. It was fast, reliable, and clear. They have a new customer. "

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5/5

2023-10-14

Always a great experience

"Buying books through biblio is always easy and great. They are my first and usually only stop when looking for something. "

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5/5

2023-10-04

great service from great seller

"A great book, well described, well packaged, quick delivery
Always a great experience
"

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5/5

2023-09-26

THE Source for Crossword Puzzles!

"I am addicted to the Sunday New York Times crossword puzzle and get virtually all of them through Biblio.com.

At first I was a little leery of buying used puzzle books, but the price was so great that I took a chance. So glad I did! With only a very few, very minor, exceptions, they've been as good as new, and at a fraction of the price.

The one time I had a "problem" it turned out to be the PO, not the bookseller. Even so, he graciously refunded my money almost immediately. (When the missing book arrived weeks later, I had to insist that he tell me what I owed him: He felt I should just keep it to make up for my trouble!)

I have also bought many other kinds of books through Biblio, including several I had in my childhood and teens. Great fun for great prices! :-D

Fantastic selection and excellent customer service overall! Highly recommend.
"

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5/5

2023-09-26

Excellent, fast service.

"Purchased "The Map That Changed The World" Through Biblio. Process was east. and the order came promptly. The book was in very good condition despite being a soft bound volume. I recommend Biblio to any one looking for used, out of print, or hard to find books (and current ones as well). "

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5/5

2023-09-21

Excellent service

"I received A Book Of English Clocks by R. Symonds that I believe is issued to order & can honestly say that the service was excellent, many thanks."

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