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Verified
1/5

2014-08-20

"Ratbastard scoundrels,Thank GOD they are finally shutdown.Watch for simular Middleton scumholes.
Hope the founders are in bankruptcy court.
"

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Verified
1/5

2012-10-11

"Over the past year I have placed 15+ orders from Alice.com for cleaning supplies. While the prices are good, the delivery is always a nightmare. Over 10 of my orders were damaged in shipment. Having never received notification that my orders would be late or were damaged, I always had to login to my account or call only to find out the order was damaged and needed to be reshipped. After numerous phone calls, $5-$15 credits on orders averaging $60-80, and promises that they were "looking into" the warehouse packaging process, AGAIN I had another order damaged in shipment last week. Same process - no phone call or email from the company, order over a week late, etc. This time I was told that Alice.com was not equipped to handle my type of orders (10 bottles of shower cleaner), and that cleaners are "hard to package." I was apologized to that over 10 of my orders were damaged and was again offered a $15 credit. I made it clear that $15 credit was not sufficient for the history of my account and was told there was nothing else they could do for me. The benefits (good prices) do not outweigh the negatives (lack of customer service, late orders, etc.). BUYER BEWARE."

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Verified
2/5

2012-01-22

"I got a few items from this site and got is 7 days later. Exactly 1 week. Everything was fine but the candy I ordered was stale and the soup items were bagged (dried mixes) so I can't comment on the freshness.
I took a list of every day grocery items I usually buy to my local grocery store with Alice.coms prices for comparison. 90% of the items were either the same price or much higher on the website compared to what my local stores charged for the same or equal type items. I visited a few blogs/sites that did reviews on Alice.com and all gave rave reviews of the simplicity of the site and how low the prices were. I am not sure where these reviewers got their prices but my own comparisons found Alice.com too over priced, even with free shipping. Not anywhere I would ever visit and buy from again. It is more cost effective to get these items locally even before weekly sale prices.
"

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5/5

2011-09-09

"Good service, free shipping over $40. Get $10 off your first order of $50 or more by signing up using this link:

http://www.alice.com/referral/66EBA994
"

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Verified
4/5

2011-07-29

"Not a bad place.
I ended up buying things I didn’t need at the moment because you have to order like 6 or 7 things if you order anything but I was stocked when I ran out.
If you know what you like this is the place to be.
I hardly ever change brands once I get locked in.
A cool blue box shows up at work with no shipping charge and no hour long shopping trips.
"

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Verified
1/5

2011-05-02

"6 months of dog treats food arrive on 4/30/11 that was only 2 months from its expiration date of 7/1/11 - we complained and they agreed to accept return of what we cannot use however they refuse to pay for return shipping.

Seems to me like they have a responsibility to pay for the costs of returning or at least advise the customer of their policies in advance.
"

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Verified
5/5

2011-04-21

"Large product offering....competitive pricing....very prompt shipment."

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Verified
5/5

2010-12-10

"This was the first time I ever visited Alice.com and I don't know why I hadn't heard of it sooner. I found the site when searching for a good cough drop I can't find locally (Halls Defense with zinc, vitamin C and echinacea). Alice.com had the best price plus free shipping. And fast shipping too, I found out. My order was placed at 10:47am and scanned at UPS at 8:52pm that same day. I was quite impressed with the whole transaction."

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Verified
5/5

2010-03-25

"I love Alice.com! Shipping only took 2 days, and they have everything I need. http://www.alice.com/referral/68ABC816 Sign up through this link, and get $10 off $50 order!"

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Verified
5/5

2010-03-03

"Shopping is fast and easy, shipping is prompt and always free. I've contacted customer service a couple times and they were super-responsive. Customer service is not only better than most online retailers but equal to or better than most high-end brick-and-mortar retailers. I was wary of the need to create an account before even being able to browse, but the site did respect my privacy settings and I have not received any unwanted email.

The prices are comparable to and in some cases better than my local grocery stores, and much better than the prices of my girlfriend's grocery store (she lives in a major city). The option for reorder reminders is super-helpful.

If you go to http://www.alice.com/referral/A57B112 to sign up, you'll receive a $10 credit after placing your first $50 in orders.
"

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1/5

2010-01-11

"You have to create an account and supply personal/demographic info just to see product availability! Came via a Froogle link since I thought they had a product in stock at a good price, but after all that info I supplied they didn't even have it in stock!

Bad retailing and privacy practices.
"

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Verified
5/5

2009-12-11

"I have made 23 orders with them in the past 5 months. Pleasure to order from. I've had a few questions, called customer service and a real person answered and was anxious to help. I love shopping for groceries and not lugging them home. I hope to see more products in the future. You need to know your prices, most items are a good buy, but not everything. This is my favorite online shopping site, wish they sold non-grocery items also. Use the following link and get get $10 off $50, shipping is always free at Alice http://www.alice.com/referral/168C9205"

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pfo
Verified
5/5

2009-11-27

"Great website! like drugstore but cheaper - selection is smaller but it's covers home essentials
type in http://www.alice.com/referral/6162256B to get $10 off $50 and FREE SHIPPING
"

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