ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2011-07-29

"I had a delivery problem with my order. I don´t know what happened, but the box I received was empty. I called the store and Kevin found a solution for me after just one phone call. He quickly sent another phone and this time everything was OK. Nice store and good prices. I recommend it to everyone, perfect service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-12-08

"they have a lot of selections. bought at least 4 phones from them since 2009. great service. Kevin really knows about the phones he sell."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-04-21

"love this store. the sales took his time to find the answer that no one knows. got my phone within 2 days. good job guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-06

"Just had a good experience with addicted to phones. they were literally the only place on the internet that I could find the phone i wanted (samsung serenata). I received it within 2 days after placing the order and shipping was FREE!! I'm a very happy camper"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-06

"they did a great job! Fast, prompt delivery of a quality product. The website was informative and easy to order from. I will use them again and recommend them to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-06

"I ordered a motorola milestone phone from this company and couldn't be happier with my purchase. Yes, the product is awesome...but it's the customer service from this company that really impressed me. They shipped my product extremely fast and have communicated with me before AND after delivery. They really care about their customers and I will gladly purchase from them again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-02-06

"this store is just 5 minutes from my house. I always stop in once in a while to see what's new and what's hot. Stephanie is always very helpful. she knows what shes talking about. I suggest if you need a phone, check this place out first"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2010-02-06

"I ordered prada 2 phone on the first of February. I was told it would be here by the 5th. On the fifth i was told that UPS had lost my package and that would send it 2day air. However the 1st package they supposedly send UPS never received b/c i called to check. Therefore they blatantly lied to me!! Next they told me they sent the 2 day air one on the 4th (but they didn't know that ups supposedly lost the package till the 5th) so it is obvious that they never sent a package out in the first place. This company is full of liars and i personally will never use them again! I highly suggest that you don't either!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-10-12

"ordered a prada 2 cell phone on the 24th of Sept. I chose the free shipping method. I got the phone on the 28th. I'm very happy with their service. Highly recommended"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-10-13

"I ordered a Samsung P520 on 10/05/08. It came in the mail 3 days later. I couldn't be happier. I like that they offer free shipping. For those of you who is looking to sign up for a tmobile phone plan or just a phone without contract, you should definitely check out addicted to phones.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-10-13

"great service, the stuff is exactly what i want.
my friend recommened me to this merchant.  He told me all the great product and service that they offer.  He was absolutely right.  They answered all of my annoying questions in professional manner.  I will definitely shop with them again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-10-13

"ive been buying from addictedtophones since 07 They always deliver my product on time. Kevin, the manager has extensive knowledge on their products. I'd recommend to people who are looking for great cell phones"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-10-12

"Ordered the 13th and they offered free shipping. Received on the 17th. I'm very happy with them. Will definitely shop with them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-10-07

"What a horrible experience! I paid good money for an item from their online store. I paid immediately. And now, a month later, I still have not received my item in the mail. Whenever I call, I have always got the run-around. They always have some excuse why my item isn't here yet. I finally had to file a dispute with my credit card company. HORRIBLE experience. I would never use them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-08-14

"I ordered a Sony Ericcson s500i from Addicted to Phones on August 7th - it shipped the same day and was in my hands a week later. I had a question for customer service, submitted on the website's contact form, and got a prompt and professional reply.

The phone was brand new in the box with all expected accessories, books and software - unlocked and unbranded. The charger had an international plug on it and a North American adapter, but that might be standard.

I'm pleased with the product and with Addicted to Phone's service. I recommend this seller and will certainly consider for future purchases.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A