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1/5

2023-04-12

Return Policy on Defective Parts

"Bought a 63-75 Lighter Housing and Retainer (Pt # D-1058) for my 1969 Corvette.  Tried to install it but it would not tighten up properly.  I called Zip-Corvette and was told the new production was for visual purposes only and would not perform or fit as a factory part.  I asked to return it and was told, I would have to pay for the return shipping.  I told the rep. the description did not state the part was defective and was told, it didn't matter.  Deceptive products are not covered by their guarantee and will NEVER buy from Zip-Corvette again. "

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5/5

2021-05-06

ABS computer rebuild

"Good communications, sales rep, and excellent tech service on ABS computer rebuild. fast shipping. This was my first time using Zip and will continue using ZIP. Entire project went like clock work. As a retired Regional Service Manager for a major corp. I was impressed."

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1/5

2021-04-30

Misleading, and just a horrible company

"Web site is misleading. They show a picture of one complete Corvette emblem, then shake your down for every letter and number on the emblem. The decals I ordered fell apart when I tried to apply them. Avoid this company. They sell junk and there are many other good Corvette parts sellers out there to have to be shaken down by these people. "

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1/5

2020-09-16

HORRIBLE COMPANY

"I will NEVER purchase from them again. "

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1/5

2018-11-30

Terrible Customer Service

"Over the three years I have bought numerous parts from Zip while rebuilding a car I had. They have always had terrible response time when I had a problem and they don't follow the schedule they give you on delivering parts and it is always someone else's fault. Finally when you are at the end the road and they can't send the part and they have no other excuses they just stop taking your calls and ignore your emails. I would not order another part from them for any reason. "


1/5

2017-05-09

ZERO STARS

"THEY SERIOUSLY NEED TO GET IT TOGETHER. THE SEND OUT DEFECTIVE PRODUCT, NO APOLOGIES, AND REQUIRE PICTURES AND HASSLE AFTER HASSLE TRYING TO RETURN IT. JUSTIN ABBOTT IS A POOR EXCUSE FOR A VP. ANOTHER ZERO FOR CUSTOMER SERVICE. IT HAS COME DOWN TO THREATS OF A LAW SUIT!"

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1/5

2016-09-19

zip corvette have terrible customer service

"I have send many email regarding my order

No response. .

There used to be brilliant

I am still awaiting postage costs invoice. 2 weeks plus.

Steve u.k.
"

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