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Verified
5/5

2005-07-06

"I found the prices to be very reasonable. Definitely less than many other gaming sites. Case is very cool, and the whole thing comes ready to use. Got here sooner than I expected although I didn't get an order shipped email until after i had received it. My only complaint is that despite the testing and burn in process the CPU fan didnt work. I must say though, the customer service was very good. With some companies you have to spend twenty minutes reading numbers off the computer and the receipt before they can verify that you're under warrenty. All it took with them was a six digit number on the back of the case. Then they shipped me a new fan right away. All in all, a good experience."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Overall product shipping and delivery process
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Delivering products damage free
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Delivering products on-time
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Making decisions on their own
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Verified
5/5

2005-02-17

"great service, super fast, reliable... price worth the service"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2004-12-06

"Order process was EASY online. I then got a follow-up call to add extra USB. However, it was a little delayed due to Geforce6800ultra shortage. ZeusPC did make a good effort to answer questions as they arose. I did have a few problems. The hard drives shifted off tracks during shipping. Then, the fans were not wired correctly. While on phone with CS to check wiring, we caused a hard rive failure due to power issue!! Had to send back for reset up of hard drives. THEN, Windows XP had an startup key issue. After several calls to Microsoft & back to Zeus, we were able to reload windows with success. NOW, the system ROCKS!!!
I can play Battlefield at 1600x1200 w/o lag. I also was able to play Doom at near highest level.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-10-28

"Whomever said customer service is dead certainly hasn't worked with ZeusPC!

I orignally e-mailed them to ask questions about what configuration would be best for my planned use of the PC. I'm so glad, because their e-commerce manager came back with a better configuration than I would have known to put together, and it was reasonably close to the budget numbers I gave him. (He also gave me a within budget configuration that was very good, but I went for the better one.) As a result, this is by far the best computer I've ever owned. It runs everything so quickly, and I'm really looking forward to testing its power over the next few months. I can't believe how cool it looks, and how neat and tidy everything is inside. It's obvious that they put a lot of care into their products.

Every new item can have some problems. When I had mine (getting the onboard LAN to work), their e-commerce manager (Nick Wynn) made himself available to me via email and phone as often as I needed help. After the problem still persisted (even after the cable company personally visited my house to try and get me on-line), he made himself available to assist me during his personal time, because that's when I could be at my machine. I don't know many people who would give customers their home phone number and work with them on their issues at 9:30pm. This company certainly went above and beyond the call of duty, and of course, solved my problem!

About a week after we fixed the issue, I was contacted by them again, just to make sure everything was still working well. You can't get much more value-added than that!

In the end, ZeusPC has given me not only a great PC that I'm proud to brag about around all my friends and coworkers, but also the best customer service I've EVER experienced. I really appreciated all of the help, and I don't see why I would ever want to use any other company.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-09-28

"Excellent experience. Chose ZeusPC after comparing value and quality with sevral other PC manufacturers, and I'm very satisfied. Components are comparable or the same as anyone else, and price couldnt be beat. The systen booted up out of the box and has not let me down since. The one ocassion where I called tech support ( simply to ask a question about the Raid controller ) I found them to be curtious and knowledgable, they answered my question and then some.....bottom line, I couldnt be happier with choosing ZeusPC, and plan on using them again ."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
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Verified
5/5

2004-09-06

"Let me just say one thing; WOW! I mean after only owning my new F-3 tornado for only 2 days I must say that I'm still in awe on how well this systems not only preforms, but also looks. It's one thing to see a picture on the net, but once you actually own one you'll be kicking yourself and telling yourself "I can't believe I used to buy name brand garbage." I have seen a lot of "gaming" systems over the years and I have to say that alienware and dell have nothing on ZEUS. If you feel that you have to buy the xps from dell then go right ahead and waste your money, ZEUS actually let me configure my own machine and pick the features that I wanted. I didn't expect the tower to be that big, I mean now I have to look into buying a larger screen. Without a doubt I would recommend ZEUS PC to anyone intrested in the gaming world."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-07-21

"If you want a short review: Zeuspc.com is the Newegg.com of system builders (ie. outstanding).
Longer version: the customer support (thanks Nick!) was outstanding, I received numerous calls and emails to keep me up to date on the status of my order. The QA process was good, they actually found a problem with my motherboard and replaced it. The sales dept. actually listened to my suggestion about increasing the variety of power supplys available (or this was already in the works), and contacted me, while my system was being process, to find out if I would like one of the newer PS's. The cabling job was almost a work of art, and my system arrived undamaged, functioning and quickly. My only gripe would be that no one checked the default CAS memory settings in the BIOS that the MB picked up from my memory APC, which were 3-3-3-8 vs. the 2-3-3-6 listed by Corsairmemory.com, but that is so minor it is almost pointless (I was going to change it anyway!). Thanks Zeuspc, keep up the awesome work!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
N/A
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-14

"I had bought Gateways (to hell) previously and am so glad I found Zeus. This was the easiest computer purchase and everything worked perfectly right out of the box. I really recommend this company if you don't want to screw around with all kinds of headaches."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Web site being easy to use
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Verified
1/5

2004-07-13

"We ordered a Radeon X800 Pro card after verbally verifying with the owner that the card was in stock, was the original ATI card and was ready to ship. His price was much higher than others but we were willing to pay it because it was a hard to find card. He baited and switched a "knock-off" on us after I specifically told him I only wanted the retail card (not to mention he was charging 60.00 more than the MSRP of the original). I had to return it at my expense and it was a major horrible hassle. I will NEVER order from these people again. We ordered from 5 online companies and he was the only one who wasn't honest about what he was selling. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
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Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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Web site reliability

Verified
5/5

2004-07-10

"The Zeus PC support was exceptional; I will buy from them again in the future. There prices are very good and the product selection is varied, though I would like to see more items at there web site. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
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Ease of checking delivery status
Delivering products damage free
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N/A
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Being knowledgeable
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-21

"ordered online,shipped on time,well packaged,everything worked perfectly out the box,beautiful system"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
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Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-17

"Found ZeusPC using google search. Site was easy to negotiate and component descriptions were helpful in decideing which one I wanted. Saving a system to a wish list was also very helpful. One thing I would suggest is a detailed description of the PC Cases. Received the unit in a timely manner. Installed easily and performs very well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Resolving problems
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Being easy to reach
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Overall customer service
Customer service being knowledgeable
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Customer service resolving problems
Customer service being trustworthy
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-15

"Excellent computer and top notch support. The website is easy to navagate and quite fun to pick your computer to your specs.

Meng gives great advice and can help you easily setup the system in your budget.

I quite reccommend ZEUS and will buy from again this year.

Order Number: #155498
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-06

"I ordered a gaming PC because I wanted performance for work and play. I have found the PC I ordered to be everything I wanted and more. The ordering experience has been hassle free and the assistance I requested concerning the mother board I chose was prompt and completly satisfactory. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-05

"I bought a Tornado a week ago.Everything worked perfect right out of the box and the computer looks and plays great.Completely satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services