"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I'm having a bit of a problem with my right lens which is a bit lower than the left one. I looked at the Zenni website and read how to adjust the ear piece. I'm afraid of breaking it, however. Is it possible to warm the ear piece somehow to make it more pliable? Any suggestions would be appreciated. "
"I'm getting old and needed some help ordering. That was a great experience. I'm recommend getting some expert Zenni help if you need it. Easy to follow the order. "
"I lost my distance glasses just prior to moving, and I needed a pair quick! So, I looked at Zenni and immediately found a pair that looked almost exactly like my beloved pair that I lost. Plugged in my prescription and ordered new glasses for less than a hundred dollars. Just got them today, less than two weeks later. I'm very happy with them. "
"Sent glasses back over 2 weeks ago and they were received but have not been issued my refund!"
"Everything went perfectly fine. Would definitely recommend. Thank you,"
"I absolutely love the variety of glasses available on Zenni. I can try out so many styles and not break the bank! The website is very easy to navigate and I love that my information is stored for my next visit. The quality of the glasses is good and fits the pricing. Will definitely order more glasses as needed."
"I love the look and how they fit. I see very well out of the glasses. They are way better than what I expected. "
"Good product at sensible prices"
"Amazing eyewear and prices."
"Everything I needed was on my prescription so I’m sure that made it easier for me. The only thing I needed was to order the size of the frames which I just measured from the old glasses"
"You won't be sorry. Don't waste your time looking at other sites. "
"Not good still have not received our order "
“Thank you for your review. All orders do have a standard time frame of 7-14 business days. We would be happy to check the status for you, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Ordering was intuitive and easy. Product was received quickly and quality was excellent. "
"THERE WAS A PROBLEM WITH MY PRESCRIPTION vs WHAT I'D ORDERED. I ORDERED SINGLE WHERE I SHOULD HAVE ORDERED PROGRESSIVE. YOU CAN TELL FROM MY PRESCRIPTION THAT THEY SHOULD HAVE BEEN PROGRESSIVE. SOMEONE SHOULD HAVE CONTACTED ME TO SAY THERE WAS A DISCREPANCY.TO SAY I AM BITTERLY DISAPPOINTED IS AN UNDERSTATEMENT. IF YOU CAN'T GET ME THE RIGHT GLASSES BY FRIDAY APRIL 26, 2024, I WILL DO EVERYTHING I CAN TO MAKE SURE MY 4,000 FACEBOOK FOLLOWERS NEVER EVER USE YOU."
“Thank you for your review. We are sorry to hear this happened. If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"My experience was great! Your ordering process is user friendly! I am extremely satisfied with my purchase!"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. If you can please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number we would be happy to assist you.”