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1/5

2014-10-15

"Based on my personal experience, zchocolat.com is a horrible service/website to use. First of all, they do not deliver on time and as promised. They changed my order shipping/delivery date several time and it was delivered several days later than initial plan. Surprisingly, a few days after the late delivery, I received another bill from them for some additional local custom delivery and monitoring fees. The original gift chocolate price was roughly $50 and they had initially charged me $37 for its delivery. The second bill asked for another $40 for monitoring of the same purchase. In other words, I was charged $77 for delivery of a $50 box of chocolate. They have poor customer service and refuse to acknowledge my purchase invoice. Definitely, the chocolates are not that good to worth all these extorted additional delivery/shipping/handling charges. I will never do business with them again and recommend all of you to stay away from them."

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