ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs

Full Rating Profile + -

Product & services pricing
7.36/10
Chance of future purchase:
7.37/10
Shipping & packaging:
7.31/10
Customer service:
6.56/10
Return/Replacement policy:
7.34/10


5/5
2019-05-08

Amazing service

"Great quality product and easy to use service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2019-05-05

Definitely a must save to your favorites!

"Hands down the best online shopping experience and service was great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5
2019-04-28

Great ideas--wish the printing/pictures all had the option of the backing.

"Prints weren't as vibrant as I would have liked. I wish they all had the option of that backing to make the letters/pictures stand out more. They appeared somewhat faded, and details were very difficult to make out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5
2019-04-27

love zazzle!

"I had never heard of Zazzle before but I am glad I came across their website when ordering my wedding invitations. I truly believe that I got the best product available for the money I spent. The website was user friendly and I was able to customize my invitations to be exactly what I imagined. I am so excited to send them out to my family & friends!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5
2019-04-25

Great printed canvas results

"Great experience. Package arrived within delivery window. The digital faux oil painting picture which I created and had printed on the canvas turned out awesome. The colors were right on. The quality was very good. I am very happy with my purchase. My son is also very happy with it because I sent it to him. Great job. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5
2019-04-24

Awesome!

"My tassel topper arrived days before it was expected and it looked amazing! Initially I had my doubts about the quality of the picture I used, but it looked JUST LIKE THE PHOTO, no pixels or anything! Amazing product at an amazing price! "


4/5
2019-04-22

Wonder Woman Custom Medium Tote Bag & Long Apron

"Tote bag was imprinted on one side of the bag. The colors were soft/subdued, but beautifully imaged. The backside was a solid color that went well with the image. Material was a lightweight canvas with adequate handle straps In which to carry bag over the shoulder. I also received an apron with the same image. The twill material was lightweight, but, I wasn’t too thrilled in the positioning of the image-it was a little too low on the front of the bib area. Delivery took a little over a week with each item being shipped separately."


1/5
2019-04-22

Horrible

"it has been over a month and the order has not arrived"


5/5
2019-04-20

Great Site And Customization.

"This site is great and has great customization options. The products are nice and cute too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2019-04-19

Quick, cute, and perfect invitations!

"Super easy to customize! My wedding invitations are even better in person then I even imagined. Got here a week sooner then expected. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2019-04-18

Zazzled!

"I spent too much time on the web trying to find the exact iPhone case I wanted for two different phones, once a few years ago and once recently. Zazzle had exactly what I wanted and delivered. Impressed and zazzled!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5
2019-04-15

poor quality

"Very cheap quality , not happy at all ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2019-04-09

A great online site to create or mimick that- item you need

"easy breezy to process an order at ZAZZLE. We originally created our ‘Save the Date’ wedding postcards here 10 years ago! Afterwards we created a-like-image postal stamp for our return invitations. Over the last decade I purchase both created and ready made items at this site. Every item has been enjoyed and complemented! Long live Zazzle!
Warm regards- The Nefsky’s
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5
2019-04-02

Fabulous customer service

"I needed a customized order within five days of my party and paid for expedited shipping. However, even with that, my order was scheduled to arrive the day of or later. It was my
fault for ordering late, but I called Zazzle to see if anything could be done. The representative was very nice and explained that while they could not ‘rush’ my order, he would contact the department who would be doing my customization and give them a heads up. He told me that he couldn’t promise that I would receive my order in time for the party. I told him that I understood, and thanked him for trying. Luckily, I received my order one day before my party! I really appreciated actually speaking to a live person who seemed to care. Thank you, Zazzle, for bringing customer service back.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2019-03-31

Great customer service!

"I recently used zazzle for baby shower invitations. When I received them in the mail there was a design error that made the time of the baby shower difficult to decipher. I called zazzle and the problem was fixed immediately. Because it was a design error, I was able to fix it and add a few other details that I had initially forgotten. Customer service was fast, Eddie net and friendly. They resent the corrected invitations with free 2 day shipping as I was on a deadline. Will use again and will reccomend to others! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges