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Product & services pricing
8.06/10
Chance of future purchase:
8.30/10
Shipping & packaging:
7.98/10
Customer service:
7.29/10
Return/Replacement policy:
6.67/10


5/5
2019-03-24

Loved my products

"Loved my save the dates! Matched my color theme perfectly and I got so many compliments!"

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1/5
2019-03-05

AWFUL Purchasing Experience

"Product delivered was not what was advertised. Baby clothing with stains is what was delivered. The order was for 9.60. I was charged 17.26. I requested a return and full refund. Zazzle issued Zazzle account credit as opposed to refund to my bank account. Zazzle keeps apologizing for the inconvenience and disappointment they have caused but does absolutely nothing to correct it. They continue to disappoint, frustrate and waste my time. I WILL NEVER PURCHASE FROM ZAZZLE AGAIN AND HIGHLY RECOMMEND THAT YOU DON'T EITHER. There are plenty of sources who actually care about customer service and are not a RIP-OFF. Zazzle is a RIP-OFF !!"

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5/5
2019-02-12

Zazzle is AWESOME!

"I ordered funeral cards of all things...I know. My Mom is very Catholic and had to have these cards for my brother's funeral. Had to write because after a long day from work, I needed some good news that the cards would be at my front doorstep as a rush order because we cannot plan these things. I emailed Customer Service on Sunday, Tena, replied Monday...and said that if for any reason they did not arrive on time, they would give me a credit. I just wanted them to arrive on time. They did and nice quality! Thank You Tena. "

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5/5
2019-02-03

Great

"I was Very satisfied with the Quality of my Marketing and Advertising Products."

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5/5
2019-02-02

I love zazzle

" I wish I was able to take advantage of more of the sales. "

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5/5
2019-02-02

chiffon scarf

"Found the design I liked and it was made well"

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5/5
2019-01-31

We finally found the business cards we wanted

"I looked at so many companies to find the business cards we wanted. Zazzle was the only company that had the business design we needed and wanted. "

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1/5
2019-01-28

Poor Quality/Bad Customer Service

"I ordered my invites, envelopes and inserts. None of the blues matched! Everything came with envelopes despite marking no envelopes. The company gave me a partial credit so that I could reorder the wrong items , I ended up paying an addition $58 even with the credit to have the new items shipped to me on the wrong paper. When I requested a refund as I was going to have to send my wedding invites out with mix matched papers and colors the company only refunded the $58 and my $148 credit simply disappeared. Very disappointed. I chose this company because they were in the top choices for invites, could have done them myself for better quality and less stress. Don't waste your time, go etsy or find another company."


5/5
2019-01-25

great results

"I'm a messy cook & I need a sturdy fabric in an apron that can withstand much abuse. A laugh is sometimes necessary when cooking & the statement "kiss the baker" gives everyone a laugh & me a kiss. That's the icing on the cake!
"


5/5
2019-01-24

All is well.

"I got what I paid for, when I expected it, of the quality I anticipated."

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4/5
2019-01-24

Fabric Good Quality

"The fabric was of a good quality but the $40.00 a yard price tag was way over priced."


5/5
2019-01-23

Exceeded expectations!

"Awesome products. Easy to personalize online great quality. Reasonably priced and fast. Great job. Thanks for pulling this site together. "


5/5
2019-01-22

Love it

"Love using Zazzle to make personalized gifts for my husband and my son! They have reasonable prices and my orders arrived a couple days early"

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1/5
2019-01-17

I wouldn't recommend this site to other artists

"I wouldn't recommend this company to other artists/designers. For one the royalties you get from selling your work are very small. They make the payment process take along time as in you may wait for months to get paid.

The customer service department is very incompetent and may give you different answers to the same question and basically confuse you. If anything is wrong that causes your payment to not go through no one will contact you about it.

Which is really awful it's almost as if they want to hold on to your money as long as possible or find every way to make it difficult for you to get what is owed to you.
"


5/5
2019-01-11

Holiday

"I order all our our invitations & greeting cards from Zazzle. Always a greet experience. Lots of choices to choose from and its fun to design your own greetings! "

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