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5/5

2003-05-06

"Excellent same day service! Answered all questions on the spot! Deffinatly will do business again! Highly recommended!!"

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5/5

2003-03-14

"Nice site, some unique (always high quality) products. very easy Navigation & Shop Cart/Order Process. Ontime or better delivery. Safe place to shop (5 orders)"

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Web site being easy to use

5/5

2003-03-10

"My order shipped right away. When it arrived everything was intact. It was a smooth, quick ordering experience, I wish more companies did buisness this way.

This is one you can trust.
"

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Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-06

"Hello,
I'm the founder of Comp-Shop. We did a review on ZXMods. You can find it at:

http://www.comp-shop.com/Companies/ZXMods/zxmods.htm
"

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Overall quality of the company
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Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-17

"I have to tell you all, Greg is a great guy to deal with! Full of helpfull advice and suggestions. I wouldn't hesitate to reccomend Greg to everyone!!!!
Mikee
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-12-27

"The Best In Moding!!!I have been using ZXMods for a coupe of years now. My last order was for some hardware and a case. I love moding cases and find that little things like hardware give your case that professional appearance. ZXMods site has evolved over the past couple of years in the amount and category of items they carry. Their variety of computer moding and cases is one of the best around... They accept PayPal along with most any other method of payment. On several occasions I have had the pleasure of speaking with the CEO of ZXMods, Mr. Greg Tucker. He has helped me set up orders for specific designs for case windows I have needed. (If you can imagine it, they will build it) On one occasion he followed through on a professional painted case which was not the case that I had originally ordered and stayed with it right through delivery!!! Great customer service and one of if not the BEST moding sites available... Prices are reasonable... Believe me, you get what you pay for. I order from a lot of sites so I speak from experience. ZXMods is a quality site with class, exceptional customer service, and one of the fastest growing mod sites that I know of. If you are into moding or just want to see a good selection of quality merchandise then check out ZXMods, you won't be disappointed. Sincerely, Nick Rand"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-10-25

"THIS COMPANY IS JUST PLAIN AWESOME ! I had ordered 4 cold cathode kits from them, 2 blue, 2 red. Let me just say that these are the BEST CC on the market. I had ordered 4 of the same colors from pcmods.com for another case mod I had done and theirs look like glowsticks compared to zxmods. Have NO illusions, ZXmods is the BEST site to buy CC and other modding accesories from, HIGHLY RECOMMENDED !!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

2/5

2002-10-24

"Received package. Bit hard to get information out of them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
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Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-10-11

"Great prices and super fast shipping!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-09-19

"Great experience. Ordered a Zantec window kit and a cathode assembly for my Antec case. High quality, fast shipping, and great service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-26

"I was very impressed with the service I got here. My emails were returned withing minutes with helpful tips and queries to make sure that i was getting what I wanted and what I was paying for. They also offered advice for installation. I would rate tis company as the most pleasurable one I have dealt with on the internet."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
N/A
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A

5/5

2002-07-12

"Quick response to e-mails. Quick delivery. This is an excellent place to buy from. Your top window kit is great. ZXMods came through when the competition couldn't."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-06-28

"Very responsive email. Great do do business with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-06-25

"I ordered a acrylic window and some clear blue fans. Everything arrived very quickly packed very well. Most important I got exactly what they showed on the web site. I will definatley buy more modding stuff from ZXmods"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability