"YourCosplay.com steals photos and item descriptions from costume designers on Etsy. They are relentless and show no shame in doing so. Such a disgrace to hard working hand crafters! This site should be shut down for their constant scams."

"i like the store very much, Breath taking, so perfect you can hardly believe they were hand painted. You made someone very happy with your art, keep on doing what you are doing :)"

"HORRIBLE, Stay away from this store. I ordered a costume for my daughter 3 months before I needed it since coming from china I wanted plenty of time. The assured me the order would be processed in time, 4 weeks before I need it, I get an email that their employees were late coming back, but I would get the costume in time. I did get the costume, yep..wrong size..when I sent an email I was ignored for 2 weeks until after the time my daughter needed the costume then they replied that they had not seen my email. I will never deal with them again, and I would suggest you don't either."

"Hi,

We are Your-Cosplay.com! if you have any question please mail to us!"

"I pre-ordered two action figures from yourcosplay.com in August of 2012. The figures were released in late November, and by mid-December I had not received the figures or a notice of shipment. When I emailed yourcosplay.com about my order, I received this reply:

"All our store's figures out of stock now. our PayPal account close by PayPay company. so we can't control the account. we can't refund for you. Really very sorry for the issue."

I emailed them about possible restocks and got no response. When I asked about a refund, they merely restated that their Paypal account had been closed and they can't refund me. When I asked about them finding some other way to refund me, I received no response. I got the impression that they were making no effort to refund me, and ultimately I was right.

As you can tell, their customer service is horrendous. They had given me no notice about the figures running out of stock, and my requests for refunds were met with a shoulder-shrug and an "Oh well", when they received a response at all. I suspect they were hoping I wouldn't notice that the items I paid them over $100 for never showed up. As of 2/1/2013 I have not received my order or a refund, and I doubt I ever will.

In short: if you order from yourcosplay.com, expect to get your money stolen."