ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2020-03-10

Great for custom sized and great customer service

"We moved into a new house that has very tall windows. The big box stores didn't carry the sizes we needed. I found yourblinds.com and gave them a try with a small order. We ordered the 2-inch value faux wood binds. We ordered right before Christmas, so it took a couple of weeks to get the order, understandably. We found the instructions to be good and the quality of the blinds to be better than the cheap ones at the big box stores...and they fit our windows perfectly.

For one window, the wand that was shipped was smaller than the others, so I called customer support. They offered to send a whole new blind, but since I hadn't connected the wand yet, I opted for just a replacement wand. It was delivered in just a couple of days.

Based on our initial experience, we made a second larger order for the rest of the windows and all were great. Their customer service even helped me with measuring advice on the second order.

All in all, I expect we saved hundreds of dollars ordering from yourblinds over getting custom sized blinds elsewhere.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-12-04

Great company to deal with

"We purchase 7 sets of blinds . Daniel called and took the time to discuss with us on the colors . Than sent us samples to pick from . We loved our service so much we ordered more . Installed them myself was (so easy ) . The time line between ordering and shipping was a breeze came sooner than we expected . Thanks again Your Blinds and Daniel . Edwin From Michigan "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2018-08-02

Cheap Quality, No Customer Service

"Terrible products. No customer service, either."


1/5

2018-06-19

Waste of time.

"I ordered and paid for the blinds. The quote time was 3-5 days for 1-5 days for delivery. 7 days later they still weren't done with no end in sight. From the other reviews it seems like they are reputable but if they cant deliver due to workload they should make that clear and not waste their customers time. "


5/5

2015-05-18

"Daniel deserves a shout out. When chain broke he found me a new one x 2 (even though only 1 broke but I bought 2) he then instructed me how to install and provided the 'stay' for string. Everything came quickly. Above all the customer service rocks even though many years after purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-15

"The website for YourBlinds makes it easy to enter dimensions and other information for the blind I wanted to order. This is my second order and I have been pleased both times. The blinds arrived, well-packaged, with all the parts needed to mount them and they look great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-02-03

"This company is amazing! Originally priced blinds at Home Depot + Lowes, then started looking online. Not only were their prices the best, but the website was a breeze to use and the customer service outstanding. I ended up buying Bali blinds for the whole house. The blinds are top quality, well made, and well shipped. Everything arrived quickly and without any broken pieces - a rare thing when you're shipping to Hawaii. They even reimbursed me for some of the shipping charges when I asked. Just a phenomenal online experience. I HIGHLY recommend Your Blinds."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-30

"I started shopping for blinds as part of a home makeover that I'm doing. After shopping at many online sites, I chose YourBlinds.com because of pricing and the huge selection of blinds to choose from. I really loved the fact that you could send for samples, as I wasn't sure exactly what color I wanted to go with my color scheme and you can't rely on the colors displayed on your computer screen. Another great thing is that you can choose which side you want the pull cord on. Anyway, I ordered my samples and received them very quickly, chose the color I wanted and placed my order.
My blinds came sooner than expected and were exactly the same color as the sample. They were a snap to install, as the instructions were very easy to follow, and I had them up in a matter of minutes.
These blinds are great!!! They not only look good, but do a wonderful job of filtering the light coming through the window, blocking the heat of the afternoon sun (I'm sure they will do a great job of keeping the heat in during the winter too), and offering superb privacy.
The window that I started with is a big picture window that originally had old metal mini blinds. Because of the size of the window, the metal blinds were very hard to raise because of the weight. I went with double cell cellular shades, with the continuous cord loop, and now they are so much easier to raise and lower, requiring almost no effort.
The quality of these blinds are great and I will definitely be ordering blinds for the other 12 windows in my home from YourBlinds.com!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-02

"I love my shades! They completely changed the look of my room. They came faster than I expected and are very good quality. I will be telling all my friends to buy from you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-02-20

"I purchased a couple Bali wood blinds from YourBlinds.com. The company was easy to work with. I had a couple questions as I was placing my order and their sales person was very helpful. I really like their site. It is simple to get around and it was easy to find the Bali blinds I wanted. I will definitely buy more from YourBlinds.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A