ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2017-04-28

Impressed

"I am totally impressed! The pearls are beautiful and look just the same as the picture on the website except more luster!!!!"


Verified
3/5

2012-01-23

"low price,silver and pearl of average quality"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-05

"I received my order today. I could not be happier with the items I ordered. They appear to be high quality with a very reasonable price. I will be ordering again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-01

"This was my first order from YouPearl. The order arrived securely packaged in 14 days. I was curious as to how the items would look in real life because the prices were phenomenal. I ordered the sterling peace symbol pink pearl pendant and matching drop earrings. I also ordered a silver pink pearl dress ring. I am so pleased with this purchase. The pieces are delicate appearing, just what I like in jewelry. I expect my friends will want to know where I bought these, so I will be recommending YouPearl and shopping there again myself."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-07-18

"I have been buying unfinished pearl strands from YouPearl for a little over a year now. Mostly the off round AAA qualities types. Mainly as gifts and for friends and family who love pearls. They are very easy to deal with and I haven't had any negative issues with this company. There is a small box at the time just as you place your order where you may state (ie: matching loose pearls for earrings etc.). In regards to most of what I purchase, the quality is very good to excellent. All of the pages that I have purchased from are well represented, the quality is clearly stated as well as the price of the product. Shipping costs I would say are about average, I've seen some vendors from Ebay in the U.S. charge a good deal more. Over all I have been very happy with my purchases with this vendor. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-05-07

"Watch out this company! It mixed low quality pearls with the high quality ones and hoping you can not figure it out.

I strongly suggest not to do business with this company.

When I communicated with the customer service for refund the low quality ones, I was told I had to send it back first on my own cost and there were conditions that they would not accept the mail.

I ended up not sending it back since there was a good chance that this company would not refund me, plus paying extra for shipping.

BTW, this company used paypal. However, paypal didn't deal with the quality issues. you are at your own risk to order stuff from this company. There is no guarantee that you will get the quality stuff you ordered.

I strongly suggest not to do business with this company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges