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"I purchased blankets to use for my yoga clients but when I received them they smelled toxic! I tried washing a blanket and the weave loosened up in the middle and it still smelled awful! When I called about returning or exchanging my order, Mary M told me she had to get approval from "the manager" who was out of town through next week . Who ever heard of that?? and no returns on poor quality items that are toxic? I offered to pay the shipping and never heard back. Do not purchase anything from this company if you value quality, integrity and fair business practices. "

"The blankets I ordered smelled so bad, it's been a week and I still can't air it out on my balcony. They were rough and scratchy, not at all as "advertised" to "cover yourself up with during yoga".. When I asked about the return process, they told me since I'm from Canada, I "cannot " return it as duties and tax charges will apply. I believe it's for me to decide whether I want to pay duty and taxes, which I know I wouldn't as I have not paid those when receiving the said items. But for them to simply deny me a 30 day return is outrageous . You just feel helpless since this is all "online" and I can't actually go to the store. WOULD NEVER BUY FROM THIS PLACE AGAIN. THEIR BLANKETS WERE THIN, SMELLY AND SCRATCHY. Not to mention bad customer service. Oh , and I had to email them twice with a follow up in order to get any kind of response."

"I purchased a neck pillow, read the return policy which seemed easy and simple.. placed my order Friday afternoon and within 5 minutes of the order I decided to cancel it. Well, that wasn't as easy as I thought it would be, for example Amazon returns are easy to do within minutes of purchasing an item, and even after 24 hrs or after you have received an item, there is a easy to find cancelation of item & return item found in normal font& print whereas on Yogaaccessories.com I could NOT find the cancellation icon or return item anywhere, I emailed Yogaaccessories to explain that I would like to cancel a purchase & how to go about cancelling my order, which I made same day. Received a message back from them telling me to contact customer services by phone..so when their office reopened on Monday I called them to explain the situation & they said that once an item is shipped out, MY item was shipped same time I purchased it?! that makes no sense.. It is my responsibility to pay for returns. SINCE the cost of returning the pillow was $22, same amount as I paid to purchase it---- returning it would be useless.
I have learned my lesson, only purchase from Amazon!!"

"Ordered a yoga mat for my grandson that practices with me each morning. Thought it would be a nice treat for him to have his very own kid-sized mat. (Ordering process was fine; arrived on time; did not deal with customer service.) He opened it today and was so delighted! But the toxic odor from it led me to remove it from the house! I soaked it in mild laundry soap and vinegar, then hung outside, hoping this will decrease the smell so that he may use it soon. I do not want him inhaling the fumes. Has anyone else encountered this and do you have a remedy? I gave it a 3 stars, but it may go up or down!"

"I purchased items including an expensive yoga mat from yogaaccessories.com. Less than a month later, that same yoga mat went on sale as bogo free and they would not honor that sale for me. Bad business and lost a customer."

"I placed an order on the 27th of June with 2 day shipping. 5 days later, I have not received my order!! When I called customer service on Monday, I was told that I'd have my order by today...had I known I wouldn't I would have used a more reputable establishment to purchase a gift for a friends birthday!!!"

"I've ordered from Yoga Alliance before and I will again! I'm happy with my purchase and I have even recommended their products to my students. "

"Price match was lame. Was told it was not the same exact item so it couldn't be price matched, but not told why or what was different. It was a yoga mat with the same dimensions, thickness, color options etc. The customer service was good, just not great. Overall very satisfied."

"I was very satisfied with my order. Everything arrived in a timely manner."

"I am always a bit leary ordering online but the prices were good and it seemed to be securely set-up. Delivery was prompt and everything was in great condition. I would definitely order things from them again in the future."

"The bolster cover does not seem to fit any bolsters that are sale on their website."

"The order was easy to understand, clearly written and delivered.

Communication (e-mail) notification prompt and clear.

Thank you."

"Totally satisfied! Prompt, accurate service w quality goods. Thanks"

"I've been shopping with Yoga Accessories for years now. They deliver on time, and are always helpful, if I need assistance, they have a way of letting you communicate with someone online, while you shop. They will even call you, if there was a problem."