"Yoyo sam gave me a refund for a very expensive spin top that I had for a couple of days that I couldn't throw because of an old injury on my thumb and a unique design on the spin top. I contacted them and explained my situation and they took care of it in a very timely manner. It was a pleasure doing business with them."

"I have placed multiple orders with YoYoSam, and had email and phone call correspondence with their customer service. I give them 5 stars on being professional and polite and addressing issues quickly. The website is easy to navigate and their prices were really great too, and shipping was fast!"

"Slow shipping, website stock not up to date. Two days to process my order and tell me a yoyo I ordered is not in stock. In total 10 days to get my order. Parts missing, took a week to get missing part of order."

"Recived the Yo-yo and the extra bearing that it came with was missing. The Store was very responsive to send another bearing out. Due to holiday mail the replacemnet bearing did not arive. YoYo SAM sent an upgraded bearing first class after the contacting them again. "

"Good shop, decent prices, and were very helpful to me (Im someone who likes to collect older or unique yo-yos from my youth, but also sometime needs a hand when trying to figure out what's best for gifts, etc. out of newer product offerings.

Have placed a couple orders with them, and they're always responsive to questions and quick to follow through when an order is placed."