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1/5

2022-07-24

Poor Customer service regarding failed shipment

"They never shipped our awning even after we called them numerous times and emailed them. We had to reverse the credit card charges. Dont waste your time with this company"

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5/5

2021-07-12

Great customer service. Just bought an ebike. Great service from team and great product.

"Amazing. Got my order to ship very quick before my birthday."

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3/5

2021-04-15

Warning: Avoid this place like COVID

"Avoid this place! Purchased a pressure washer (SKU: YES4704) from them for Christmas. Put it together and gave it a try. It worked great - for 5 minutes. Literally, 5 minutes. After that it stopped pressurizing and sometimes didn't power on at all. Spoke to YesComUSA about it and was told there was nothing they could do. Because it's some cheap Chinese knock off, there is no company's brand name attached to it for me to pursue and I wasn't provided any information to follow up on from YesComUSA. Their offer - 5% off a future purchase. So for a $112.99 paperweight, they gave me the remedy of 5% off another hunk of junk from their site. I can't stress enough, if zero stars was available I would give them that rating. Check out their other ratings elsewhere, too - awful! Also several complaints on BBB, where they are NOT accredited. Don't spend a penny here, as you're better off just throwing your money in the garbage.

Update: YesComUSA refunded me for my purchase so I have updated my review to reflect that.
"

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1/5

2021-03-28

Dehydrator

"will not honor warranty
Had dehydrator 3 months old commercial quality and total fail
would not return ,Timer had failed and would just stop after 15 minutes
they keep messing around with excuses after excuses . still not working they would not send a time so I could run the machine ,lost all my fruit could not dry it
keep away from this company
Do your homework there are 3 new listings just different names but all the same
"

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1/5

2020-09-25

Horrible service

"3 months ago we ordered a trampoline mat and they sent us the wrong size. We immediately packed it back up to send back to them. They have a certain form you have to fill out for returns but I did not have the information needed to fill it out as they needed some number that would have been on an invoice but we didn’t even get one. Took three weeks to send it back because it is damn near impossible to get in contact with anyone from customer services but still got it returned to them within the 30 day return period. They still have not given me a refund. I have the confirmation from USPS that they received it and again, it is nearly impossible to reach anyone from customer services. So I basically got ripped off. "

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5/5

2020-07-20

Great Product Great Service

"Ordered a mini Exerciser from Walmart market place Recieved it in a timely manor as promised good instructions Enjoying it !!!!!"

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1/5

2020-06-19

Totally unsatisfied

"Send 5 emails and received no response I change from Amazon to this company because they have a good reputation but now the forcing me to go back to Amazon
"

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1/5

2020-06-10

Zero Support, I mean zero

"Ordered a roof cargo basket and it came in a reasonable amount of time. Out of the box the two outside ‘receiving’ tubes on the front frame (3 sections) were crushed, it looks like it was done at the factory because they are both on opposite sides. Tried calling and like other comments went right to voicemail because the box is full...nice. Sent email which in turn sent back an automated case number and notice that i would be contacted in 24 hrs - maybe that meant a random 24 hr period in the future sometime, anyway 120 hrs later nothing. Called back an opted to talk to someone in sales and was also dumped into a voicemail although I was able to leave a message...nothing, no response, crickets! Should of known with these types of distributor companies they could care less, oh well, lessened learned...don’t buy from YesComUSA."

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1/5

2020-06-03

Should be zero stars

"Ordered outdoor umbrella replacement on May 8. now June 3. Tried calling,went to voicemail but voicemail was full. Sent email. Hoping to get refund thru PayPal."

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1/5

2020-02-11

Stereo system

"Purchased their tabletop stereo system through WalMart on line at the end of Sept. 2019. I wondered why I wasn't offered an extended warranty since it was through WalMart but wasn't offered online. By January tapes weren't playing right and 45's stopped playing when it got to a certain point on the record. Contacted the company and the response was oh well, there's only a 90 day warranty. I used this thing less than 6-7 hours total. They offered me a discount on other products, like I'm dumb enough to buy another interior defective product. NO THANKS. The last system I had was made by Panasonic purchased in 1988 and lasted up to a few years ago. Shameless the garbage that is put out today by these companies."

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1/5

2019-12-24

Gave false tracking and confirmed "shipped" but they never shipped, liars

"I got confirmation of shipping but after 10 days there were no scans on the tracking. I emailed them and they said "sorry we couldn't find any stock in our warehouse, would you like a refund"? How long would this have taken if I hadn't emailed them?? Why did I have to initiate this? Utter garbage of a company."


1/5

2019-10-09

Avoid Yescom

"Bought a product through Walmart Marketplace. It was broken out of the box. It's impossible to get through to these people. Emails go unanswered. They lie and say they never received emails. This is the worst company to deal with"

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1/5

2019-08-08

too late

"i read the reviews after i ordered and got product instead of before. my fault.
now i see the reviews and they are pretty close to my experience as well. problem is with the product itself and not getting responses
"

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1/5

2019-06-19

Un Smart Watch

"The Watch advertised was not the one sent by YesCom.store. I received an inferior cheap excuse of a watch. On complaining, all I received was a sarcastic reply about how much it will cost to send the Un Smart Watch back. Then proof of receipt from them Etc. Etc. Etc. Then the reply said just accept it and use it.
Avoid this retailer at all costs, spend your money somewhere else!
I repeat DO NOT BUY ANYTHING FROM THIS RETAILER! Or any of its other companies.
"

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1/5

2018-10-21

HORRIBLE !!! I hate when they send us the wrong one because they don't have the one i ordered and because nobody there cares?

"SAD !!! I ordered a new gazebo cover from WALMART and got tangled up with these guys YESCOM USA, INC? now WALMART says they can't doing thing because YESCOM is an outside contractor? YESCOM has a return policy but nobody to contact on the WALMART site? I should have gone to AMAZON !!! "

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