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Product & services pricing
4.29/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.25/5
Customer service:
4.12/5
Return/Replacement policy:
4.23/5

Verified
4/5

2024-04-04

Side steps

"The product is great. They look great on the truck. The only complaint I have is the package was damaged causing a nick in the plastic on the side step. Also one of the screws on the bottom of the step itself won’t tighten all the way. Nonetheless, I’m happy."

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Verified
3/5

2024-04-03

Running Board Finish

"Delivery was fine but running boards and associated hardware came scuffed and chipped."


Verified
5/5

2024-04-01

Product was exactly as described and delivered on time

"Ordered the Jeep cover by Smittybuilt and it came on time and packaged great."

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Verified
3/5

2024-03-31

Too many emails!

"Good selection and reasonable prices, but they seem really desperate for attention. The "chat with us" pop-up comes up every 10-15 seconds on their site. Once you order, expect MULTIPLE emails per day. I did "chat" today and asked if there was a way to reduce them. They said there was not. I said then I guess I unsubscribe and you don't get any more orders. Apparently no big deal, offered nothing in return. I'll probably use Quadratech for future Jeep accessories. "

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Verified
5/5

2024-03-30

Excellent

"Item received as described. Looks great in my Jeep! "

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Verified
5/5

2024-03-19

GREAT SERVICE

"I ordered set of springs for jk. Found out there was a nationwide back order from manufacturer. Used the chat on website an in a couple of minutes I was able to change order and my new springs were shipped. Great service and quality products. Website is easy to navigate and if you have a problem or question they know what they’re talking about."

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Verified
5/5

2024-03-27

24 Tundra level

"Super easy to navigate the site, got the parts quicker than expected. Thanks guys, appreciate the hassle-free process!!"

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Verified
5/5

2024-03-25

My go to place for great gear!

"Just what I needed. Got some floor liners for my truck that fit great."

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Verified
5/5

2024-03-25

Prompt shipping and great customer service

"They send a TON of emails, but I’d prefer a billion emails to zero email. Thanks for staying in touch throughout the process. "

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Verified
2/5

2024-03-25

Hardware was missing

"Hardware was missing and had to provide my own. This was supposed to come with carriage bolts, and it didn’t. Some of the hardware received with the kit was coated and some wasn’t, for the price of the product I would expect consistent color schemes, as well as all the parts needed to be included. "

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Verified
4/5

2024-03-20

The website did not identify two possible wiring options for the parts ordered

"My 2023 Jeep JL EcoDiesel came with HCD headlights and turn signals. I ordered LED sequential signals without realizing the difference between the two systems. They were advertised as plug and play. The headlights swapped out without a hitch and work perfectly, but the website never said that there were two different turn signal options available. New parts on the way. Thanks Extremeterrain."

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Verified
2/5

2024-03-21

Shipping promise was missed immediately

"I ordered a set of Old Man Emu rear leaf springs and they promised a Saturday delivery. As soon as I got the tracking information it sprung a delay and said it would be delivered Monday.

Not a huge time frame difference but enough that it screws up my plans to get this work done.

I would consider a different avenue if time is an issue.
"

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Verified
5/5

2024-03-21

Great new tire & rim package!

"Ali A. got me hooked up with the Nitto Ridge Grappler 35" on a 17" Mammoth rim package for a 2018 Jeep Wrangler Unlimited 4 door. They look awesome, and give a smooth ride. My wife couldn't be happier. This will not be my last purchase from Exteme Terrain, & I'll make sure all of our Jeep loving friends know about you. "

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Verified
5/5

2024-03-20

Great quality and fast delivery

"Received the right product the first time and arrived quickly. Easy to deal with."


Verified
5/5

2024-03-18

Toyota 4Runner running boards

"Excellent service and easy to use website. Everything arrived on time and easy installation "

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