"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"The computer came fast, and built to my specs. They really knocked this one out of the park."
"Opting for a custome built PC from Xotic PC has proven to be the best decision I've made this year. The entire process, from choosing components to making adjustments, was seamless. The staff exhibited exceptional responsiveness and guidance. The XOTIC PC GX13 HYTE Essential Gaming Desktop w/ INTEL Z790 & DDR4 is truly magnificent. Opting for it was an excellent choice for me. Without a doubt, I will order from them again for future upgrades. If you're contemplating a custom gaming PC, trust Xotic PC to guide you through the entire process. Don't hesitate - bring your dream PC to life with confidence.
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"I was a little weary making such a large purchase from a company I was unfamiliar with but I am satisfied so far. There was a little trouble initially with a lost email and the manufacturer discontinuing their product but we were able to get it straightened out quickly. XoticPC made recommendations as to similar systems that I ended up going with. A phone call to them and my new laptop was ordered. The customer service was excellent and the process went quickly after we got everything straightened out. Overall, I am very satisfied with XoticPC and will consider them for future computer needs. "
"This is my first PC, so I have been really nervous about the process. But thus far the whole process has been super easy, and customer service is there to help get the right one for you. I just bought the PC on Tuesday and estimated to arrive tomorrow. So, I'm excited to receive it and fire it up."
"customer service was good, quick responses. Only complaint was i ordered the ready to ship Pc and ended up having to wait two weeks due to being out of stock. Besides that, quality was great and i'm happy with my purchase."
"I purchased a ready to ship Neo Air 2 Stealth PC and the ease of their site to place the order was refreshing. Each component was described well. I asked to confirm how many monitors it could run, and it was answered almost immediately. The shipping was very fast and convenient. The PC was packaged very well, and the startup was seamless. Thanks for a great PC buying experience! "
"My fiance loves the laptop! He is able to play some of his favorite games on it! "
"I'm so excited for this laptop to arrive, the ordering process was super easy and the deals are great, I even got 2 free valentines gifts with my order as well. I love that they offer customize options too for you're PC or laptop. I'll definitely order from them again in the future "
"I didnt know anything about pcs so I had one of your people make me a pc that will suit my needs just outside of the budget i told him which is fine I probably couldnt get everything i needed with out him"
"This is the second desktop computer I've purchased from Xotic PC! They have been very attentive to my needs, they provide a great product, both pre-built and custom order, they sent it expeditiously, and packaged it to keep my product safe and secure! I recommend this company to all my gaming friends!
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"Ordered a laptop with a rush job and never got an update. When I talked to customer service via messaging system, they said that the build was out of stock. That is fine, but if I had known that information from the start I would have ordered something different or gone somewhere else. I have ordered from them before and there service is great. I do also understand that they can't magic a laptop out of thin air. I am frustrated that out of stock items are still allowed to be sold without a disclaimer that they are indeed, out of stock..."
"I enjoyed building my PC on the website and the customer service people were very knowledgeable."
"Liked the site and was able to customize my build which was key to getting the exact specs I wanted"
"Setting everything up to get exactly what I wanted was easy. I was able to customize the things I wanted.
The user interface was precise and easy to work with."
"The process was extremely easy to work through. I appreciate financing was available!"