ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs

Full Rating Profile + -

Product & services pricing
8.89/10
Chance of future purchase:
9.06/10
Shipping & packaging:
7.50/10
Customer service:
10.00/10
Return/Replacement policy:
10.00/10

Verified
5/5
2014-04-21

"I now have two Xootrs at my office -- big warehouse, these are useful for zipping from one end to the other. The first has lasted great and still in heavy use. The second just came, and again is a super smooth ride. Love these things."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-18

"The Xootr is an excellent product, absolutely everything that was promised. The service from the company has been fantastic! My order shipped the same day as I placed the order. And I actually received a follow-up email to ensure my satisfaction with the Xootr. You don't get that from many other online resellers. Great job and great product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-17

"Love Steve! Such good customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-16

"I really love my new scooter! I've been riding for several days now and I have no complaints. It is sturdy, folds easily, and I love the color options I selected for the foot board and handle bars. Well done Xootr!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-14

"Best idea since sliced cheese"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-14

"I needed a stronger rear wheel for my "other-name" folding bicycle, and the Swift's reputation made it an easy buy (and the low price!). I was really amazed at the fast delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-11

"Bulletproof scooter. Used daily in Manhattan."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5
2014-04-09

"I am a 220 pound guy over 60 who knows he can't skate board in urban environments and was looking for a way to get around safely. I actually saw a guy in SF get off the ferry and go scootering away to work so I researched various models and decided on the Xootr Street. I receive it yesterday and have been motoring around and it is everything they said it would be. Well built, easy to maneuver, easy to pack and is exactly what I was looking for. Xootr was quick to fill my order and free shipping took 1 week (I live on the West Coast). This product is well worth the money and will be taking it to New York City next month. Thanks Xootr"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-04

"Xootr by far has proven the best mode of transportation EVER! I have tooled around NYC with my kids, raced down the hill to their elementary school, and used it to make my way around a busy studio lot. I have loved my sturdy Xootr (built for an adult) so much I bought them as Christmas presents for the kids on my ABC sitcom Trophy Wife. They easily fold up for travel, they are bright, beautiful, fun and reliable! LOVE MY XOOTR"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-04

"Fantastic product & great service! Outstanding value, considering the quality. They answered all of my questions promptly & shipping was fast. We use these at the racetrack to run back & forth all the time. They work well on rough surfaces. Definitely going to look into getting one of their bikes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-03

"I love my Xootr, but I love the company even more. Their service has always been top-notch; they are accommodating and even helped me do a very customized order; and when I broke a fender, they rushed me a replacement at a fantastic price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-02

"This is a perfectly engineered machine. There is no better city transportation means. Fast, light, beautiful and safe. However, as you can indeed push it really fast a helmet is recommended. Great for cross training. Really high tech, elegant, ergonomic. I am an ironman triathlete but I have not enjoyed any of my 10 k bikes as this thing. Also, there is no better way to learn a proper running form then using this machine: you learn easy and efficiently where to lend the foot with respect to the body!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-01

"I bought the Xootr Neon for my 8 year old daughter for Christmas. Yeah, I know, for an 8 year old? It was worth EVERY penny. It gives a smooth, speedy ride and is comfortable for long rides around the neighborhood. The wheels are a great size - no risk of flipping due to tiny, wobbly, unstable wheels.

Great product! The only downside is that I am always trying to lure her away so I can ride it instead!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5
2014-04-01

"A++++++ communication and service. This is a top notch company and they really take care of their customers. I had a broken steer rod and they fixed it fast and fixed it right. THANKS. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5
2014-04-01

"Quality. They treat you well. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A