ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2019-06-27

On my 3rd Xootr and that's a good thing

"I bought my first Xootr in 2001 and rode it hard, daily, all through college and grad school. When my wife decided that scooter was actually HERS (she liked it so much) I bought a second one. Today I bought a third one, because that second one is now our daughter's!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-06-18

2007 Xootr Scooter Mg

"Super scooter, have it 12 years, still gets regular city use, strong and reliable, i do trips up to 4 miles, very happy, no complaints from me, satisfied owner ( bought mine in USA and brought it back to Ireland ) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-06-03

Best Scooter Ever!

"Fast and durable. Great for commuting. Love the wide kickboard. Very flexible transport option - no need to lock up like a bike, simply take into work as is, or fold up. Great product and worth every penny!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2019-05-29

20 years Later

"I’ve been riding the same Xootr for over 20 years in Chicago I love it my wheels are strong and frame . I think it’s the best scooter I have ever pushed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-05-23

Spectacular product,impeccable service

"Our family has owned three Xootr's for over ten years. They have proven to be swift and reliable transport, going around the neighborhood, on commutes in the subway, and have been stashed in gym lockers, tied to the back of motorcycles, and used tocarry groceries. They have required maintenance over the years and the support that we have received from the factory in terms of helpful hints and parts supply has been superb. A Xootr is the fastest mode of travel for trips under 3/4 mile of any type of two wheeler. Well done!!"


4/5

2019-05-21

Great until…

"Firstly, I love my scooter. It’s smooth to ride and it’s quite fun to rode as well. The only turn off from it is when I’m trying to fold it back up, the mechanism seems to be jammed or frozen for a certain amount of time and then like an hour later, it decides to work again. I might’ve gotten a faulty one, but I’ll be sure to return it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-20

Your product is ALWAYS amazing and keeps getting better with the kick fold.

"Your product is ALWAYS amazing and keeps getting better with the kick fold. I haven't tried the new grips but the original has worked just fine for me :-)

Steve is the best!!!
"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2019-05-19

Top quality product; Top quality company!

"It just doesn’t get any better. I’ve ridden my Xootr for about 20 years now, and it’s still an amazing product. Great exercise, easy to transport, and I never fail to get questions and comments. Very efficient exercise and I’ve gone as far as 22 miles in a single “trek.” I now own two just and one stays in my car all Summer in case I find myself in a place where a scooter ride will let me get around where walking just won’t do. I’ve had to have one repaired because, well, I’m not “easy” on my equipment, demanding more than any other scooter could ever deliver. Dealing with the folks at Xootr makes me wish ALL companies stood behind their product as they do. Simply the best experience all ‘round."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-05-03

Helpful Service and Great Product

"Called customer support line and spoke with Steve, who was very helpful in selecting the best model for my teen. Product was delivered quickly and rides great. Very pleased with the value."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-03

Best adult scooters hands down

"5 stars across the board for design, build quality, performance, durability and service. Plus, they are made in the USA!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-04-01

A very happy customer!!

"Every part of this experience has been a joy! From first getting to know Xootr from their website—clearly a company of high integrity, with a great product, beautiful design, friendly, caring about buyers. Then the actual interaction of buying—all questions answered, such pleasantness, the gentleman I spoke with couldn’t have been more helpful and nice. I was ready and eager to make a purchase, which I did, and said scooter—I bought the Xootr Mg— arrived perfect and incredibly fast! I am new to kick scooting, and so far so fun!!! Great product!
Highly recommend! Thank you Xootr!
"


5/5

2019-01-15

Xootr products are unique

"I’ve bought 3 xootr scooters namely because they’re well built and adult feet can use them with room to spare. Only 1 had some break and the part was replaced quickly.
I’ve also purchased the handcart and bag- actually 2 of them. I use it daily at work. I have had both carts break on me- one or both wheels go wonky after about a year. I tried a cart from HomeDepot and it was $5-$10 cheaper, but the same issue occurred AND the bag doesn’t sit right because the hook cannot centered on anything but a xootr cart. I wish the wheel issue could be prevented but they all begin to turn inward until either the cart will no longer stay upright or it won’t roll.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-12-05

Long-Time Loyal Customer

"I’ve had a Xootr Roma for the past 12 years, it has seen tens of thousands of miles, finally decided to replace it after this long since it’s looking very beat up. It never failed me and I could keep using it for another 12 years, that’s how well built it is; hence, I replaced it with another Xootr. Would be nice if they still used the locking pin but I guess I’ll give the new mechanism a shot. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-11-21

Best adult scooter on the market and the best service

"I purchased the Xootr Cruz over 15 years ago. Later I upgraded to the Xootr Street model and gave the Cruz to a friend. She loves it - and it still works.

Today I purchased the 4th gen Xootr MG. It's such an improvement on the already excellent first generation that I couldn't help myself.

The Xootr is a practical and efficient way to get around a city. It's very well built and the design looks amazing. It's really fun to ride.

And the service is excellent.


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2018-11-15

Xootrs aren't just for the cool kids at Pixar

"We were gifted two Xootrs 15 years ago by family members who work at Pixar. They have held up and we are now passing them on to our grand-daughters. They just needed a few replacement parts (under $15.00), and are now ready for at least 15 more years of fun. A special shout out to Steve in the wearhouse for OUTSTANDING customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process