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Product & services pricing
7.50/10
Chance of future purchase:
9.58/10
Shipping & packaging:
9.50/10
Customer service:
10.00/10
Return/Replacement policy:
10.00/10


5/5
2019-01-14

Xootr products are unique

"I’ve bought 3 xootr scooters namely because they’re well built and adult feet can use them with room to spare. Only 1 had some break and the part was replaced quickly.
I’ve also purchased the handcart and bag- actually 2 of them. I use it daily at work. I have had both carts break on me- one or both wheels go wonky after about a year. I tried a cart from HomeDepot and it was $5-$10 cheaper, but the same issue occurred AND the bag doesn’t sit right because the hook cannot centered on anything but a xootr cart. I wish the wheel issue could be prevented but they all begin to turn inward until either the cart will no longer stay upright or it won’t roll.
"

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5/5
2018-12-04

Long-Time Loyal Customer

"I’ve had a Xootr Roma for the past 12 years, it has seen tens of thousands of miles, finally decided to replace it after this long since it’s looking very beat up. It never failed me and I could keep using it for another 12 years, that’s how well built it is; hence, I replaced it with another Xootr. Would be nice if they still used the locking pin but I guess I’ll give the new mechanism a shot. "

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5/5
2018-11-21

Best adult scooter on the market and the best service

"I purchased the Xootr Cruz over 15 years ago. Later I upgraded to the Xootr Street model and gave the Cruz to a friend. She loves it - and it still works.

Today I purchased the 4th gen Xootr MG. It's such an improvement on the already excellent first generation that I couldn't help myself.

The Xootr is a practical and efficient way to get around a city. It's very well built and the design looks amazing. It's really fun to ride.

And the service is excellent.


"

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5/5
2018-11-15

Xootrs aren't just for the cool kids at Pixar

"We were gifted two Xootrs 15 years ago by family members who work at Pixar. They have held up and we are now passing them on to our grand-daughters. They just needed a few replacement parts (under $15.00), and are now ready for at least 15 more years of fun. A special shout out to Steve in the wearhouse for OUTSTANDING customer service.
"

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5/5
2018-10-25

Amazing service - great quality!

"We have had 3 Xootrs over the past few years and love them! The new folding technology makes it much easier to fold up without having to deal with the pin. They have held up for us through tough Manhattan commutes in rain and snow!"

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5/5
2018-10-12

Great delivery, great fun!

"Wow.! 2 1/2 day delivery from Old Forge, PA! Good level of notifications. And so much fun! Scooter (Mg) came ready to ride out of the box. Intuitive latch, with good instructions. I am old enough to be a Supreme Court Justice, and it is a perfect SCJ skateboard. The low deck, front hand brake and rear fender brake are very forgiving of long-term balance and coordination. Takes work to climb hills, but is fairly low impact. REALLY moves downhill! WEAR A CERTIFIED BIKE OR SKATE HELMET or you can die. Easy to maneuver, very adjustable (I'm 6' 3") and adult sized deck accommodates my size 12 feet. Awesome!"


5/5
2018-10-05

Always stand by their products

"They warrant their products and quickly replace things that break. Many thanks!!"

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5/5
2018-09-26

Excellent

"I’m very happy with the quality of the scooter good job guys!!!"

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5/5
2018-09-23

Easy to maintain

"I have had my xootr for 16 years; it's been a great ride. Now my kids are starting to use it, and it's easy to get replacement parts. Precisely made in America, and saving the planet."


5/5
2018-09-16

Great scooter, Great service

"My son scooters miles a day (over 100 lbs of teenage boy) - the way most kids ride bikes everywhere...he scooters. Even the high end razors where crapping out after 6 months with structural issues. We have not had this a year yet and it did need a major repair - but xootr did it for free including shipping. Now we need brake pads - no surprise. But it's something that can be maintained and fixed! These were not built to be obsolete and tossed in the trash. It looks cool and he loves it! Thank you for a great product!!!!"


5/5
2017-04-13

Durable

"These things are bulletproof. Ordered for nephew and he gives it all the use and abuse you can imagine and then some. never breaks, keeps on rolling. made in USA i beleive."


5/5
2016-06-14

Great Urban Transport !!

"I really love my xootr! I did a lot of research and found that it was one of the top for urban transport. I walk all over Manhattan and I also am a courier. Steve is great! He is the customer service guy and goes above and beyond! He helped me with questions that I had since I have never had a scooter and it was my first time. He replaced my handle bar plugs and also knew exactly what I needed for traveling up and down Manhattan. I would recommend ordering a xootr for anyone who lives in an urban area and if you leisurely like to just explore. I am definitely a loyal customer!!!"

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5/5
2016-02-09

Fun Assistive Technology

"I love my xooter! My husband and daughter each have their own.
Bought the first to take my kid the 10+ blocks to pre-k, and this year she started high school!

My scooter has had more use, wear and tear than most;
You see, it was my only way to get around the streets of nyc while my bad hip got worse and worse,
- because of the scooter, I could procrastinate replacement surgery, and glide around in style.

My orthopedic surgeon even gave me a note to pull out in fancy lobbies when security would come down on me.
Oh the pleasure to scoot and slide on the supersmooth shiny floors while they tensed up with trepidation.
I also loved flashing my note in response to the subway police grimacing, and even once, trying to arrest me!
,
This December I finally had surgery and have a brand new functional hip.

When people notice I’ve arrived sans scooter now, I let them know that while I do love my new hip, I love my xooter.
They are truly my wheels and I will continue scooting nyc for all the right reasons now.

Thanks so much—for everything
and for the new wheels and handgrips. Mine were truly worn.

Most Sincerely,
JW
(p.s. my doctor’s note is still in my wallet -Ssshhhhh).
"

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5/5
2015-12-24

"I became interested in a folding bike so I could on any given day, pull it from my trunk and take a lunch ride. After checking several models, I picked the Xooter Swift for it's good looks, and because another reviewer indicated he was 265 lbs, and no problems. I called the support line and enjoyed a nice and informative chat with the rep. (web site had the same info, but I still like to talk to a person.) I ordered it 20 minutes later. Assembly was easy, and I have enjoyed several rides so far. The 8 speed shifter is great, and I really like the gear indicator. I don't need any more speeds for where I am. It is faster than my mountain bike. When I stop somewhere, and pull the seat post, it collapses part way, and the strange looks it get's while parked is actually funny. I have no problems so far, and btw, it is very quick to pull from trunk, and assemble. 15 seconds for handlebar and seatpost and 3 quick release clamps."

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5/5
2015-12-23

"I've owned my Xootr MG for at least 7 years now. I started out riding my 5 year old to school on it and now that 5 year is a 12 year old and proud owner of his own Neon green Xootr MG. Over the years I have had to replace the brake twice and wheel once - not bad for the hundreds of miles ridden on NYC streets. Steve, the seemingly one-man-show at Xootr has been the most amazing, generous and supportive individual I've ever dealt with at ANY company. I hope Xootr has given him shares. "

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