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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
2.50/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2024-01-01

Excellent support

"Need help on Sunday, support helped until the issues were resolved. Get company all around"

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5/5

2023-09-18

Pleased

"I don't recall how or when I heard about Xi Computer, but am glad that I did. I've been an architect for over 30 years, and have had IT consultants take care of my computer needs while I focused on the work. Post-Covid and working solo on an obsolete ThinkPad running Windows 7 (built by a pro IT guy), it was time for a new machine. I described my needs to the rep at Xi, and they quickly specified the laptop I'm typing on now. It seems to exceed all my expectations so far, and the support getting it set up so far has been sterling. "

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5/5

2019-06-25

Great laptop and service!

"Great laptop and service !"

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5/5

2018-03-02

Glad I chose Xi

"I've had my new desktop up and running now for a few weeks and have been very pleased with how it has handled my day to day work. Much faster and smoother than my old system.

But the best part of the process was how well Robert and his team listened to what I needed the system to do and the budget I had to work with. They proposed and built a system that handles my CAD work very well and stayed within my budget. And it has room to expand if the need arises in the future.

Thank you Robert and team!
"


5/5

2017-11-09

Long standing customer

"We've had a decades long relationship with Xi. There's a reason we keep coming back and will continue to do so. They follow through on the promise of well-built and very fast CAD machines. "


5/5

2017-04-12

Great Laptop!

"I bought my 15" Xi PowerGo 3 years ago and could not be happier. It is screaming fast and super dependable. Today I emailed customer support for the first time in three years and with in 5 minutes they walked me through the issue, which was my issue not theirs, and I was back in business. If you need a workstation laptop Xi is the place to get it! "


5/5

2016-12-27

go nowhere else!

"I have had my xi for over 2 years trouble free & had one small problem over the holiday -
sent an e-mail regarding the problem & had 2 people working to resolve the issue the next day - within 10 minutes of following the instructions sent to me the problem was solved - go no where else - they are THE BEST!
"

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Verified
4/5

2015-02-24

"Had issues, but they were quickly resolved."

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4/5

2015-01-24

"Great computer for CAD software. Laptop that performs like a desktop."

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Verified
5/5

2012-09-27

"I ordered and received exactly what I wanted in a 3D modeling CAD system. Dell and HP couldn't touch the price or performance! I couldn't configure what I wanted on the big boy's web sites. We got more performance (16 GB RAM, SSD's,High end video card) for much less. Great machine at a great price. I will recommend that we go to Xi for all of our future computer purchases."

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Verified
5/5

2012-07-31

"The best CAD machines period. We have purchased numerous machines from XI and their product and customer service is unparalleled. I highly recommend Robert and the team at XI!"

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Verified
5/5

2011-03-25

"Xi comes through again!
We needed multiple rendering machines custom built for our CG production pipeline. Xi surpassed expectations and saved us thousands of dollars.
It's great to build a relationship with a company with real personality, cutting edge technology and a drive for loyal customer service.
We'd recommend Xi to any CG/Effects production facilities.
Much thanks!
"

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Verified
5/5

2010-03-29

"I have purchased about 9 identical workstations for CAD design and programming. Xi had higher spec machines with more advanced hardware than Dell or HP, for a much lower price. Xi is willing to build and customize a system with solid state drives and overclocked processors if that suits fits your needs, and by doing so markets a workstation that simply flat out-performs _anything_ offered by the big names. I have worked with Bill and found him to be a real asset in reviewing the final specs and finding places to cut redundant costs.

Support is available, but lacking. Emails are returned in 2 days or more, even for ongoing conversations, and replacements for failed components take 3 days to arrive. On the upside since they use components generally available in the retail market you can swap and replace them without the help of Xi, especially beneficial after the warranty runs out.
"

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Verified
5/5

2009-08-10

"We purchased 2 workstations for our process designers and they are simply incredible. The performance is great, the setup was quick and painless, and the price was $2000 LESS than the equivalent from Dell or HP. XI's customer service is also top notch, I got feedback and suggestions via email from online quotes that I'd put together and ended up purchasing a configuration that was suggested that gave me more performance for less money than the one I'd specced."

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Verified
5/5

2009-02-14

"This company is so much better than the last computer company I ordered from (Ibuypower) it is hard to find the words to describe it. I am amazed at the quality of the build and the care they took in shipping my new machine.

They responded to an inquiry about my order status in less than twenty minutes; the last company I ordered from took days.

I ordered my machine on 2/7/2009 (it was a Saturday). My machine was shipped on 2/11/2009, and arrived on 2/13/2009; I chose ground shipping. The machine was packed in black foam on all sides (at least 4") and my cpu cooler was surrounded in cardboard and black foam, which kept it from being damaged during shipping.

There were instructions all over the case warning me about the packing material around my cpu cooler and telling me how to remove it safely. They also gave me many extra rails, screws, power adaptors and other items that came with my case/motherboard.

The machine is so quiet I can barely tell it is on; it arrived in flawless condition and runs as cool as ice. It also came clean with no extra junk installed.

After my last computer buying experience this company seems like a dream come true. Their prices are competitive (for the quality you get the price is a steal) and their quality control is second to none.

I would recommend @Xi computer corp. to everyone who is looking for a well priced gaming pc and will purchase all my future machines from them.

If you want the best quality pc money can buy, do yourself a favor and order from @Xi.
"

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