"Absolutely pathetic customer service. Buy from this store if you want to experience how buying and selling used to happen during the Middle Ages."

"Worst customer care ever, mentioned below is the example:
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---------- Forwarded message ----------
From: kumar Gaurav
Date: Fri, Jun 10, 2011 at 7:05 AM
Subject: Re: Tshirts.in Order # 91541
To: ****@****


Thank you Sir,

Can I ask for refund and cancellation of order?



On Fri, Jun 10, 2011 at 6:48 AM, Manoj, Xtees wrote:
Hee ... Hee


Sent from Manoj's BB -- http://www.xtees.com

From: kumar Gaurav
Date: Fri, 10 Jun 2011 06:46:19 +0100
To:
Subject: Re: Tshirts.in Order # 91541

Thank you very much for your email.

IF YOU ARE THIS MUCH AFRAID OF CUSTOMER COMMENTS / FEEDBACK, WHY DONT YOU QUIT FROM INDUSTRY AND SLEEP AT HOME YOU WILL FEEL BETTER....

YOUR WEBSITE ON TOP HAS STATED:

• EXPRESS DELIVERY for orders paid thro Credit Cards, Debit Cards & Net Banking • Cash on Delivery (COD) available anywhere in India

THIS STATEMENT IS CONTRADICTORY TO WHAT YOU HAVE WRITTEN BELOW. I WILL MAKE SURE THAT NEITHER I NOR ANY FRIEND OR KNOWN WILL BE SHOPPING WITH YOU.

I WILL ALSO MAKE SURE THAT I WILL GET YOUR COMMENTS PUBLISHED, SO THAT EVERYONE CAN READ AND UNDERSTAND WITH WHOM THEY ARE ABOUT TO DEAL WITH.

-----------------------------------
Just because u can write - don't think u can write anything.

All our t-shirts are custom made and T-Shirts ship in 8 working days from the date of order. This is mentioned on each and every product page. How can u write this mail in just 4 working days after ur purchase.

Shipping charges are calculated on our site on per product basis depending on the weight & what the courier charges us. We have made it hidden anywhere. If u are not interested u should not have placed ur order at first instance.

Your order will be shipped in 8 working days from ur date of purchase. We never expect u to shop with us again.

Manoj
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On Thu, Jun 9, 2011 at 7:21 PM, kumar Gaurav wrote:
Hello,

The order was placed on June 6 and till date has not been dispatched???

Is this the kind of service customer should expect?

Also delivery at a single address however shipping charges has been debited thrice? This company is giving lot of excuses to customer not to shop with you again.

Thanks
Kumar Gaurav
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