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Verified
5/5

2004-03-24

"Great service and fast! The tech. was very helpful and spoke in a language that was easly understood by me the consumer. I also had software needs and they were met in a very fast manner and xcel pulled me out of a jam I could not find anyone else to help me with.
Thanks xcel to you and your team!
****@****
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status

5/5

2003-08-31

"XCEL Computers provided the appropriate support for my computer needs. Although I am generally weary of ordering products over the internet, XCEL Computers was able to reassure security, answer all of my inquiries, troubleshoot my computer, and recommend the right product. I would definitely recommend this site to other consumers just like me and I look forward to future software/hardware purchases from XCEL Computers. Thank you."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered

5/5

2003-08-30

"Very impressed with service. I am from Savannah and my product arrived the next day via UPS. Good products and definetly will buy from again. The prices are the most competitive that i have seen on the net."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use