"DO NOT USE THESE GUYS. I orded something from them friday may 9th and was sent an email sayin my order was processed and that was the last i have heard. They will not return my phone calls or emails and it has been almost a week. They did not give me a tracking number. I contacted DHL and they have not had anything shipped to me from him. All i have heard is bad things about these guys. DO NOT USE THEM!!! I got screwed out of $90. Dont make the same mistake as I did. Also if you have any info on what i need to do to sue these guys plese contact me."
"I ordered once from this company and my item arrived the next morning using DHL overnight shipping. So I figured why not order from them again. I made a order of a in stock item on a Sunday night with DHL Overnight, so at the lastest it should be here by Tue morning. I got my emails like everybody else the next day saying my order was processed and completed, the tracking info had Airmail???? What the hell is that!!! It's Thur. now and I have yet to see my package. or hear from this company in response to my emails, or trouble ticket. Voicemail on the phone like others left messages. I see they've replied in some of these post, I suggest if your going to run a company don't be a smart azz cause your not handling your business.
I didn't make a Overnight order to get it even a few days later I made it, and paid for it to get it OVERNIGHT! who wants to wait til a company has the time to let you know if the item has been shipped or not, if your backed up. Hire more people.
If I don't hear anything by Fri. I'll be writing a letter, disputing the charges, and putting forth efforts to have this company wiped from the face of the internet."
"This store is a scam. As others have stated, they advertise products as in stock, charge your card the next day and never ship. They only responded to my email when I threated to go to my attorney general. After more than a month, they credited my card. Don't waste your time or money."
"Placed an order for an xecuter3 CE and a xecuter front for the Xbox. Next day my credit card was already charged, but uptill now no AWB or response to my E-mails. I started to search the web about ratings for this shop and I was shocked wen I discovered this website! I directly called the credit card company a disputed the Charged amount from my card. If you ordered something lately I would advise you to do the same. Even try to call them but as mentioned earlier, voicemail.
STAY AWAY FROM THIS SITE!!! This is pure Scam."
"I Ordered A WII Case From Them On The 7th Of Feb 2008. They Authorized The Money in My Account But Didn't Charge Me After A Couple Days It Dropped Off. I Originally Just Wanted My Shipping Info. But As I Looked At Different Threads, I Decided To Cancel My Order.. But If You Cant Talk To Any One How Can You Cancel Your Order. Even Though It Dropped Off, They Can Still Charge Your Card Upon Shipping And With Them That Could Be Forever So If Your Using A Debit Card And They Ship It And You Don't Have The Funds In There You Will Be Charged An Overdraft Fee.. What I Did Was Canceled My Debit Card And Was Issued A New One... I See All The Post From People Who Haven't Had A Problem And I Find Them To Be As B/S. I Also See Xbox-Modchips.com's Scam Artists On Here Saying It Was Back Ordered And I'm Getting Sick Of The Excuses You Offer A Service Follow Through With It. Its Funny Its Always "IN STOCK" Until Some One Complains To The BBB Then All Of A Sudden Its On "Back Order" So Lets See You Sell Mod Chips But All Of Them On Back Order...So What Do You Do???.....Other Then Take Peoples Money Who Had Faith In Your Buisness"
"Same experience as other guys. Tried calling and emailing to no avail. It has been almost 2 months and still no product although they did efficiently manage to charge me..."
"Ordered online on the 11th of January. Charge went to my credit card on the 12th, and posted ont he 14th.
Nothing from them about shipping, or when I might expect my product.
I've called and left about 10 messages, no response even once from those.
I've emailed them through support.xbox-modchips.com about 20 times. Not response.
At this point, I consider this to be grade 'A' scam.
---- EDITED ----
After emailing "****@****" and "****@****", and creating a complaint with the Better Business Bureau, i finally received an update from these people. It seems my chips are "back ordered" and are expected to ship shortly.
I've asked for my order to be cancelled..
"
"Invoice: Order id: #34103 Order date: 12-27-2007 23:27:35 Order status: Processed
Order Processed, CC billed, Products not shipped, Ticket opened without a response, Phone calls to Modchips goes straight to voicemail without a response to any messages. Tracking number not issued.
Call ID 66529
Jan 10 - Dear Xbox-modchips, please provide an order status for the information provided below. No replies
Jan 15 - Please provide order status as Backordered and when will be shipped or tracking number of shipment. Otherwise with no response I would like to cancel this order. Nothing again
Jan 26th - Seems noone is available after credit card has been billed. If it is B.O or delayed respond to the messages. I've yet to receive the items i've been charged for and hope not to wait 5 months as others state. I'll contact my CC company to cancel this order as with no response I can only say this website is a scam.
"
"SCAM. Same experience as the guy who just posted. I'm working with the credit card company to reverse it. "
"Got scammed. Charge appeared on my CC. Item never shipped. 1-800 number defaults to voice mail. Online-chat always offline. My cust. service ticket never addressed."
"Like everyone else here, I did not think to look around before purchasing from these guys. I have emailed more than I like to but still have not received one response. I tried to sign up for their support system and never get the email to verify my email address. The frustration continues. Thankfully I do not have patience for no communication from someone who did not waste any time in taking my money. I have filed a greivance with my CC company and I am hoping to receive my item or my money back. It is now one month later and still no communication from the company.
STAY AWAY FROM THESE GUYS. MORE PEOPLE ARE SCREWED OVER THAN THEY SERVICE!!!"
"Maybe my order was simple to fill - but was very satisfied with my experience and even the week before christmas. Will order from again.
Placed order on 12/16/2007 and picked USPS Priority.
Got three email right away from ****@****.
- Linux Chips: A Sign in notifcation
- Linux Chips: Initial order notification
- Linux Chips: Your order ##### has been processed.
Then I discovered all of the bad experiences others had had - got worried - but decided to wait it out and see what happens.
Bank account had a initial pending charge - which dropped off after a few days.
On 12/20/2007 I got another email saying:
Linux Chips: Your order ###### has been completed.
A few hours later I got a Fedex Shipment Notification that the package would be delivered on the 12/21/2007 via FedEx International Priority. Fedex not USPS! WOW!!! Even with the Holidays. Sure enough item was delivered today 12/21/2007.
So I'm happy.
I'm still waiting to see the amount come through the bank account expect it in a few days - the package arrived before actual charge has. It did take maybe 4 days to fill the order - guessing that is why the pending charge fell off.
"
"Well I would like to have made a purchase from this store, however after reading their lowest price guarantee and providing them with the links.... nothing. A week went by. Two weeks went by. Every four days I was emailing them saying what's up! But no dice. It's been two months and they no longer sell the qoob pro. I'm getting the feeling like they ignored me just so they didn't have to price match, knowing that they would sell the rest of what they had left in stock anyway. These guys are really unprofessional - I have yet to hear back from them. Here's a little something I made to celebrate our two month anniversary. http://img228.imageshack.us/img228/5484/yaydq9.jpg"
"Order 10-20-07 They charge credit card right away.
About a week later I started inquiring about order status. They took two weeks to reply with automated E-mail basically saying "we are sorry, your order will ship soon" YEAH RIGHT!
I reply not to bother shipping and to cancel my order.
I also started a fraud investigation with credit card.
My advice! "DON'T EVEN THINK ABOUT IT" "
"SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
08/06/07 - I ordered a service from www.xbox-modchips.com. This service was to repair my Nintendo Wii unit, as well as install a particular chip in it. I received an order number (#30999) as well as instructions to ship it to this address in Harker Heights, Texas. My credit card was charged $119.97 for this service.
08/09/07 - I shipped my Nintendo Wii unit to the address in question, via FedEx, with tracking #860654478984
09/06/07 - I submitted a "help ticket" on www.xbox-modchips.com, requesting information about the order. Have not received any response.
09/12/07 - I submitted another "help ticket", with again no response.
10/02/07 - I submitted another "help ticket", with no response.
Between what I was charged from www.xbox-modchips.com ($119.97), as well as the value of my Nintendo Wii ($249.99), I believe this company owes me $369.96 if they do not return my unit with the services performed. I have essentially PAID this company to STEAL my Nintendo Wii.
This website is a complete SCAM, I have filed complaints with the BBB as well as the Internet Crime Complaint Center. They operate under different names, and list phone numbers that are connected to answering machines and never get answered. Someone needs to track this guy (or guys) down and put a stop to it."