"My watch arrived dead on arrival, with the wrong user manual, and no warranty. The phone number on the receipt was not in operation. Total rip off -- beware."
"I bought the Matthey Tissot Swiss Automatic Diver for under $300. Love the watch. Not 5 stars due to not receiving any notification until watch wasn delivered even though I emailed them.
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"When I placed my order, the estimated delivery time was "3-5 business days." However, it has now been over 10 business days, and I still haven't received my product, which is extremely unsatisfactory. This order was meant to be a birthday gift, and I expected it to arrive by a specific date. Additionally, I paid $9 for shipping. I am disappointed with the service and would like an explanation for this delay."
"Delivery time was very prompt & got what I requested "
"GOOD ,FANTASTIC AND FAST SERVICE. . I LIKE YOUR PRODUCTS VERY MUCH. THANK YOU"
"Very pleased , will do business again."
"The Seiko watch that I bought arrived with no warranty card and no Seiko owner's booklet. The watch itself appeared to be genuine, but without those other items from seiko, who can tell? I certainly could not."
“Hello! We completely understand the importance of relying on reputable sources in situations like yours. While World of Watches may not provide manufacturer's warranties, rest assured that most of our watches come with our own warranty, which often matches or even surpasses the coverage offered by the manufacturers. We even offer a convenient online service where you can register your timepiece for warranty coverage. You can find more information about this service at the following link: https://help.worldofwatches.com/articles/8257-warranty.
As for the absence of the Seiko's booklet/manual, it's worth noting that many watch retailers, including ourselves, have shifted towards digital formats. The booklet/manual can typically be accessed online. We hope this explanation eases some of your concerns regarding the absence of Seiko's warranty card and owner's booklet.
Additionally, if you still have doubts about the authenticity of your watch, we would recommend having it authenticated at a verified watch retailer. However, we noticed that you've already requested an RMA to return the watch, which is completely understandable. This extra step would have provided further reassurance about the legitimacy of your purchase. Regardless of your decision, we wish you the best in your future watch purchases.”
"good is good.Very well!Super!"
"Found a fragrance I loved at a lower price than anywhere else, couldn’t have been easier."
"Great site, great prices, great quality. I definitely recommend checking this site out."
"Good customer service. I was able to return a defective watch within the grace period,"
"I made a purchase took a week before i received info about shipping and i was unable to reach customer service upon calling three times .I was only responded too via email.I live in Ny the item was shipped from Brooklyn NY and i’m expecting to get it on Monday .It would’ve been quicker if i drove and picked the item up "
"I did not received my package."
“Hi there, we do apologize for the inconvenience. Can you email us at desk@worldofwatches.com if you still have not received your order. ”
"Pricing changes once an item is added to cart"
"the perfume I ordered, to be honest, I have doubts about its authenticity...
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A rep from WorldOfWatches.com, WorldofWatches, has responded:
“Hi there, we apologize for any inconvenience caused. Please note that you had the option of communicating via email or initiating a return via our online portal. However, our return policy stipulates that the item must be returned in its original condition for a refund, so we regretfully cannot issue a refund in this case because you sold the watch to a third party.”