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Verified
5/5

2005-04-13

"I was extremelly surprised to find a package at my house today (tuesday morning) sent from Wizards and Wars that I ordered just 3 days ago on a Saturday!! I was very impressed with their fast processing and shipping methods. I am certain to be shopping there again for anything else I need! The prices were awesome as well! I got the Morrowind Prophecies guide for $15!! $5 below retail price and any price I have seen in other stores for this item! Very satisfied customer, keep it up!"

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Verified
5/5

2005-03-14

"I made the order through eBay and had a successful transaction. Notifications of receipt of payment and shipment were prompt and timely. Product received in new condition, as described, and in a timely manner. Overall I would say this was a very positive experience ordering from Wizards and Wars."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Verified
5/5

2004-12-19

"The entire experience was quite good. A clean quick and efficient shop and check out. Adequate notification of shipping and the item arrived in minimal time."

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Is trustworthy

Verified
5/5

2004-12-04

"Fast Shipping!!! Nice Product!!!Supercalifragilisticexpialidocious!!! Aloha A+++ :D"

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Verified
5/5

2004-12-01

"Great service, reasonable price and fast shipping.
They had a hard to find item, and their customer
support is quick & friendly. Looking forward to
ordering again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use

Verified
5/5

2004-11-11

"Best price on this item on the internet got my attention, and I couldn't be happier with the service I received. Item shipped quickly with great communication from the vendor every step of the way.
Wizards and Wars will be my first stop for future gaming purchases.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-11-11

"Great,fast and serious reseller also for international transaction (I'm italian)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
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Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
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Verified
5/5

2004-11-08

"the price was a bit high, but this was the only company who offered the product at that time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-10-21

"Very professional handling of the order. Item received in good condition just as promised. Nice e-mail notification of order status. Well done."

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Verified
5/5

2004-10-04

"Such a really excellent store !
Great prices and service. Shipping was fast too.
And they have a large selection !
"

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Verified
5/5

2004-09-20

"I have been searching for months for the strategy guide for the GOTY edition of Morrowind/Elder Scrolls III. Most places either didn't have it, or wanted twice the original sales price. Wizards and Wars had exactly what I was looking for, at a great price and in excellent condition. The shipment arrived sooner than promised, which is always a good thing."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
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Being trustworthy
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-08-12

"Everything was beyond my expectations! Great price. Shipped right away. All in all a fine shopping experience :)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Verified
5/5

2004-08-03

"What superb customer service and speedy delivery, I won an ebay auction for a Morrowind strategy guide from Wizards and Wars,less than a week later i had the guide in my hands and considering i live in the UK that is a very speedy delivery all the way from the USA!.
Customer service was superb and kept me informed at all stages of the delivery process.
I cannot recommend them enough and will definetly be ordering from them in the future
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-07-30

"Wizards and Wars had the best price, and they shipped my item cheaply and quickly. Overall a very pleasurable buying experience. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
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Resolving problems
N/A
Being trustworthy
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Being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-30

"Very fast delivery, product as promised at a very good price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused