"BUYER BEWARE. Even if you return your order, you will not receive a refund. It is also ridiculous that you have to wait 1-3 days for a reply. I provided the return tracking number as well as the USPS receipt and still no refund. They even asked me to take a picture of the USPS tracking page. SCAM SCAM FRAUD FRUAD."
"BEWARE, of buying by WISH something more valuable, I ordered at item For +-$30, I got the wrong product, I was promised a refund, I ordered again, and again got the wrong product, and was promised again a refund, however after 3 months the both refunds were never received, I asked at least for them to send what I ordered and they didn’t send that as well, I did get a lot of “were very sorry” they simply stole my money, I haven’t had such experience with Online shopping site, on top of that a lot of their products are simply junk. Better off to buy the same item on Amazon the prices are just as good and more reliable."
"It's the right size but super loose and baggy in the armpits! Very disappointing. And what kind of online clothes store that charges $6 shipping PER ITEM doesn't allow free return shipping for exchanges? How are you supposed to know your size? Every item has a different size chart. Some things I'm S and some things I'm XL!
THE SHIPPING FEES ARE OUTRAGEOUS, ESPECIALLY WHEN YOU HAVE TO PAY AGAIN TO RETURN SHIP IT. They make it so it's not worth paying for, so you end up stuck with tacky clothes that don't fit right that you'll never wear, and even if I return it, I'm still out $8+! And why do many things say they're $3 or so, but when you press Buy and pick a size, then the price changes to $12 or $14?!?
Wish.com is a joke. Poorly designed clothes that are nothing like they look like in the pics.
I ordered a keychain for Father's Day that said "Dad" on it & the keychain they sent me says "Papa"! There has never been a "Papa" in my life, ever!
Never again. All the clothes that are worth buying on here you can get on Walmart.com. Free shipping and returns. Don't give these scamming crooks anymore money! Boycott! Put them out of business! You can't have a mail-order clothes store and not offer returns, especially when you charge outrageous shipping fees PER ITEM!!!
Ordered 7/7, received 8/4!"
"I ordered a "Mystery Box of Ten Mechanical Watches". I received ONE LOUSY QUARTZ watch! Wish claims "my package was delivered"! When I contacted them, they said they need "MORE DETAILS"! My money was just plain stolen, I can't do anything about it, so I am going to scream my head off to anyone who can read!!!"
"Order May 8th and no delivery yet."
"I buy coins from wish.com. They send me the copy coin. They don’t identify them as copy coin in the advertisement. That’s illegal. Now they don’t refund."
"Look online, sitejabber has 2/5 star but most 5 star reviewers got it backwards. In short, wish.com is a scamsite. There is NO customer service. You CANNOT cancel orders. If you get something, it probably will not fit, if it ever comes.
Forget customer service. You will never reach a human. Do NOT send copies of personal identification. If necessary, complain to your credit card and get a new number. Watch out of for later charges.
You've been screwed. Walk away."
"I've been waiting for approximately 60 days for my refund. After more than 10 contacts with WISH, they continued to send useless responses. After I did a negative review on Trustpiolt.com, I got a response from them telling me that they would refund me my money on February 14, 2021. It would take up to 14 days for the refund to reach my funding account. It is now 36 days, and no refund. Their website shows that they refunded me the money on February 14, 2014. That is a big lie!!!!!!!"
"What more do I need to say beyond; Never, EVER, had them complete an order correctly ... Buyer beware. "
"This is review regarding wish merchant. As a small business I urge you DO NOT USE WISH MERCHANT!!
I HAVE FULFILLED QUITE A FEW ORDERS ON WISH for which I did get proof of postage but did not ship with tracking because it’s too expensive to ship outside of the UK with a tracking number which would price my product out of the marketplace. A fact I’ve explained to wish. They are now refusing to pay me 4 months later saying to avoid this situation you need to post with tracking! Is this a joke? I am out of pocket both for my product and postage and wish has refused to pay me, it’s beggars belief that a company can wield such power! DO NOT USE WISH! "
"I never received my order. My package was marked as delivered but I never received it. In 15years of my residence I never had a package stolen so I know it wasn't stolen. Wish is a scam. It's a gamble to receive your package and from what I've read it's a gamble to receive your package as ordered.
Support says tuff and to take it up with the post office and file a police report."
"Although there a lot of good buys on Wish . Com, If you have an issue with an order, Good Luck.
When you place an order you usually get a response almost immediately, and shortly there after you can see the item(s) in your Order History with an estimated delivery date.
If you watch the order page you will notice that the estimated delivery date will often change, pushing this date out by a week at a time. When I first found wish, I ordered MANY items individually, (over 75 items). After suspecting the dates started changing, I tracked these changes with an Excel Spreadsheet and confirmed the changes.
Once the delivery date stops changing, you have 30 days to contact customer service to try to get a resolution. If you go past that 30 days they tell you they can't help you.
FURTHERMORE, getting to customer service is not possible. EVERY response I have received has been from an Automated Assistant that has VERY LIMITED capabilities. Some responses come in email form and appear to be from a live person, but the text of these responses strike me as also being from an automated system.
Don't get me wrong, I am satisfied with most of the items I have ordered, but when there is an issue, the first line of the Automated system is to give you a refund. NOT always the resolution wanted, but again, the system is very limited as to its responses and resolution."
"been waiting 34 days for refund.seller recieved item back on 1ug 29th. wish policy is refund within 3 days. 25 emaills from them robot of course same message. site says refund in progress 34 days now.you cannot talk to a real person.i cannot get refund back. i used their return label and as they requested sent item back in original package. so don't order from them unless you want to rix sk your money"
"Ordered a camcorder, but it didn't work properly so spent 6+months trying to get them to trouble shoot email back and forth, then finally spend another month trying to get shipping address so I could return it, finally have proof UPS delivered ad now they say I am BEYOND the refund time frame - when it was THEIR own delays and incompetence. "
"I attempted to make a small purchase on Wish.com. I never received a confirmation email on account creation or order creation. When I attempted to log in, it failed. I did however see the charge appear on my credit card. Using their 'contact' link results in automated responses that ask you wait for up to three weeks for a refund. Three weeks later, no refund has been provided, and I still get automated responses to my attempts to contact them. Luckily, the purchase was not too large, but learn from my mistake - do NOT attempt to purchase anything on this site; you are literally giving away your money."