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Product & services pricing
4.78/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.85/5
Customer service:
5.00/5
Return/Replacement policy:
4.82/5


Verified
5/5

2024-04-03

Great customer service

"My recent interaction with Willy Goat's customer service was exceptional, largely thanks to Melissa. Her knowledge, patience, and prompt problem-solving were truly remarkable."


Verified
5/5

2024-04-03

Excellent!

"We just placed our first order with Willygoat. The staff has been very helpful throughout the entire process. We've had such a pleasant experience so far and we are really excited to receive our order this summer!"

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Verified
5/5

2024-04-02

Outstanding Customer Service

"Quick response and great communication throughout the entire ordering process. Quality products!"

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Verified
4/5

2024-04-02

Great customer service!

"We have been very pleased with our experience with Willy Goat so far. Our playlots won't be delivered and installed until June 2024, but we understood that from the start. Communication has been excellent, and customer service, Q&As, etc has been prompt, clear and efficient.

The 1 star deduction is based on the requirement to pay for the delivery and installation, in full, before the work is completed and approved. But apparently that is fairly normal in this industry. If the installation crew is half as good as the office staff, there shouldn't be any problems.
"

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Verified
5/5

2024-04-01

Excellent Customer Service

"Easy to chat online and get questions answered. Easier to order!"

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Verified
4/5

2024-04-01

Merry Go Rounds are hard to find

"Ordering a MerryGoRound with WillyGoat was easy and made sure I understood how to receive a large shipped item."

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Verified
5/5

2024-04-01

5 star experience!

"Really great customer service! We found unique equipment for our project that wasn't offered at other playground suppliers. I appreciate that the products we chose are made in the USA."

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Verified
5/5

2024-04-01

Great company!

"Great company to deal with. Very reasonable pricing, quick response time, kind staff."

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Verified
5/5

2024-03-28

Customer Support

"Their customer service has always been available, easy to talk to, and extremely helpful when I've needed it. I appreciate all the hard work they put into providing an excellent customer experience. "

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Verified
5/5

2024-03-28

Great Products, affordable prices, good quality!

"The City of Garden Plain recently purchased some toddler spring toys for a new park amenity in Ternes Park. The quality seems excellent, the price fair, and the shipping was very fast. We will be doing business with WillyGoat again in the future! Thanks for a great experience."

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Verified
5/5

2024-03-20

The best purchase ever

"I’m so happy with my order the stuff it’s amazing and they give you details about your order.
Cant wait for the future to order more things with Willygoat.
"

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Verified
5/5

2024-03-18

Willygoat

"Willygoat was great to work with when trying to plan my playground! The team was very responsive and helpful with anything I needed. Highly recommend their equipment’ "

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Verified
5/5

2023-12-13

PreK - Playground

"We purchased some small equipment for our PreK students playground. Shipping was as WillyGoat stated, and our kiddos are so happy with their new playground equipment. We will be purchasing more items from this company come spring. "

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5/5

2023-10-05

Excellent job!

"Willy Goat was easy to work with, informative, and timely in their delivery and response!"

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5/5

2023-10-05

Great Customer Service, Equipment, and Overall Experience!

"I purchased a sand digger from WillyGoat and am pleased with the quality and appearance. The purchasing process was very easy and I received several email updates during the shipping process. I had a few questions along the way and received prompt and kind responses back from Anna. Kirk has been equally as wonderful in his assistance with some questions that have come up during the installation process. I would recommend WillyGoat and would purchase from them again in the future. Great quality, customer service, and overall experience!"

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