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Verified
5/5

2017-12-19

"Rachel works hard to make you satisfied "

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Designer?

Rep reply posted 2017-12-21
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Rachel is great :) Thanks for using our free design service!”


Verified
5/5

2017-12-12

"Great quality and prices!"

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Thank you, we love to hear that!”


Verified
4/5

2017-12-11

"Great overall experience. Designer was very patient and helpful"

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Thank you so much! We will never pressure any of our customers :)”


Verified
5/5

2017-12-11

Tip of the cap to Rachel

"Big leap of faith investment for the DIY but Rachel was an professional expert"

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“We're glad you put your faith in us and we won't disappoint!”


Verified
5/5

2017-12-11

I'm getting a NEW kitchen!!

"Thank you, Virginia P. for all of your help in designing my new kitchen. My husband and I had intended to purchase a new home, but because of incredibly high costs, we decided to renovate our 13 year old home with its very dated kitchen. I looked at custom cabinets, but when compared to Willow Lane, I saved about 50% of the total cost. Now I have money for new counter tops, back splash and even, appliances! This is a dream! A new white kitchen to replace my old fading and scratched one. I can't wait to see it all come together so I can get to baking!"

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“We're so happy we could save you so much money and thrilled that you chose to work with us!”


Verified
5/5

2017-12-09

"The process very easy can't wait to see the end product
"

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Thank you! We know you will love your new cabinets :)”


Verified
4/5

2017-12-08

Amazing Customer Service

"We worked with Rachel throughout our process and she was amazing to work with, very patient and always so responsive. It took multiple emails back & forth and a phone call but she was there for every step of the way."

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“We'll always be there when you need us, no matter how many changes you need to make :)!”


Verified
5/5

2017-12-07

Great Service

"The entire process, from design help to ordering, has been first rate. Can't wait to get the cabinets installed"

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“We know you will be thrilled with your new cabinets :)”


Verified
5/5

2017-12-03

New Kitchen

"Rachel was awesome and helped us come up with a great design!"

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Great to hear, thank you!”


Verified
5/5

2017-12-01

Happy All Around

"Happy w/Virginia's design!"

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Thank you for using our free design service!”


Verified
5/5

2017-12-01

great working with rachel at Willow Lane

"Rachel was a great help in working up the design I requested and very prompt to respond to questions. "

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Designer?

Rep reply posted 2017-12-14
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Thank you, Rachel is great :)”


Verified
5/5

2017-11-28

Super Selection and Helpful Designers

"I worked with Rachel on the design and layout and found her to be a huge help with selection and educating me on cabinets. She was very responsive and answered all my questions promptly.
Just waiting on the cabinets now.
"

Detailed Review Benchmark + -
Designer?

Rep reply posted 2017-12-01
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Great to hear you used our free design service and Rachel was so helpful :) We're confident you will LOVE the cabinets!”


Verified
5/5

2017-11-25

Finally, an new kitchen after 60 years

"I had a great experience with Willow Lane cabinetry. The decisions were easy, and the options many."

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Designer?

Rep reply posted 2017-12-01
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“Great to hear, thank you for your business!”


Verified
4/5

2017-11-22

Hope this on line order works as designed

"It was not the smoothest to understand all the cabinet measurements are. why I need to have a filler piece when putting a cabinet next to a pantry. 3/16 space between the cabinet door and end of the cabinet means a filler must be used when against a refrigerator or pantry. detracts from the cabinets and makes installation more complex. The trash insert is very expensive. I am old school and actually talking to a person at Willow Lane proved frustrating. I visited the show room with an appointment and it was awkward like I was a walk in. Then when my cart didn't match my understanding of the design it was not easy to know how to talk to my designer.... Hopefully the cabinets match expectations as I feel like I am buying a car I haven't actually seen with this complete on line process"


Rep reply posted 2017-11-24
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“We know there are a lot of things to think about with a remodel and a new kitchen design! If there needs to be a space, it's just to make sure that cabinet doors are able to fully open and function properly :) Sometimes, it's necessary to leave those spaces for certain cabinets (like deeper pantry cabinets installed next to shallower cabinets). We recognize that not everyone is an expert in remodeling, so we make sure our customers know everything they need to, to ensure a perfect final product :) We are always available via phone or email, so if you'd prefer to speak over the phone, we can absolutely accommodate that, you can always schedule a phone call with any of our designers when needed :) If you still need anything else or have other questions, please don't hesitate to call us at 877-717-3030 or service@willowlanecabinetry.com!”


Verified
5/5

2017-11-22

User Friendly

"very well organized and easy to use website. Thank you!!!!!"


Rep reply posted 2017-11-24
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:

“No, thank YOU :)!”