"We have worked with Jason for several months through Willow Lane. He has been awesome and very patient with us!! Highly recommend this company!"
"Rachael was very responsive and gave multiple design options that would work with my layout."
“Thank you so much for using our free design service, we're glad you found it helpful!”
"Started with my design, and then I was happy to have Rachel take care of all the details. Without changing any walls, the new space will be dramatically different. Wish reviews could include photos of completed kitchens along with final reviews . . . I admit to feeling a bit anxious about whether all 63 pieces will arrive as ordered and undamaged. If that's needed, we're counting on Customer Service to resolve any problems. "
“You can absolutely count on us to fix any problems at all :) Hopefully that won't be the case, but if there is even 1 issue, we won't stop until it's fixed!”
"Great overall experience with renderings available. Rachel was a great help!"
“Rachel's the best! Thank you for choosing Willow Lane!”
"Rachel has been so great to work with. I look forward to doing all our cabinet orders with Willowlane. "
“We are so excited to work with you also, we're here whenever you need us!”
"Virginia was a wonderful designer and the samples came very fast!"
“Awesome, thank you for your order!”
"Have not received the cabinets yet. Enjoyed the ordering process. Designer Rachel was great, but i did most of the lay out my self. Seem like very good cabinats for the money. "
“We know you will feel the same way once you get the cabinets :) Thank you so much for your business!”
"Rachel did a great job and worked through a ton of questions I had and got me to the process"
“Thank you so much for using our free design service, we're thrilled Rachel was so helpful!”
"Design/Purchase process was great. Would have liked a little faster response on design changes but totally understand the limitations.
Eric Neal"
“Thanks so much for the review and for your purchase! We're sorry if the process wasn't as fast as you liked and if you need to purchase again in the future, please let us know and we'll work as fast as possible for you :)”
"Rachel was phenomenal to work with!!! We were so happy with the customer service so far."
“Great to hear, thank you!!”
"Rachel was the best and so easy to work with. I made a ton of changes on the design of the kitchen cabinets and Rachel made every change and suggested some other ideas I didn't think of. She made this whole experience easy. It was easy to make an appointment to talk to her about my questions. I was really ordered about ordering cabinets online, but she made sure measurements were double checked and asked for measurements for every little thing to make sure we got it right. I hope the cabinets look as great as the sample door. "
“Our goal is to take the scare factor out of purchasing cabinetry online and we're happy to hear Rachel did that for you! Thank you so much for your purchase and we're confident you will love the cabinets just as much as the sample!”
"The website is a little challenging. There are saved carts and my carts and I still don't know how to only move one cart to check out . "
“We're really sorry if you were having trouble accessing your carts and moving them around as needed! We will have someone get in touch with you to help!”
"shopping was easy with good support"
“Thank you so much!”
"Virginia rocked it out for us. she went above and beyond to help us with this order. Thanks for everything!"
“Thank YOU so much, Virginia will be thrilled to see this :)!”
"Some issues with web site but over all really good "
“We're sorry if there were any issues with the site, if you could let us know what the problems were, we can look into it! You can reach us at service@willowlanecabinetry.com anytime!”
A rep from Willow Lane Cabinetry, WillowLaneCabinetry, has responded:
“Thank you so much! Jason is great :)”