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1/5

2022-07-22

return label

"My name is Carolyn Downs-Grossman. I ordered 3 of BEW18-481, Dremel 481 - 3/32 inch Collet. They didn't fit. Awufl, they make it hard to get a return label. I don't think I will buy outside of Amazon or eBay again. My order was 149993. I don't want anymore of these. I need a return label."

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1/5

2022-02-16

This Place Is Not Recommended

"I recently purchased a set of watchmakers screwdrivers and a set of four loupes. These items are absolute junk. The lenses are made so badly that they are unusable and the tips on the screwdrivers are soft and machined incorrectly. Beware of the "Slotted Jewelers Screwdriver Set - 7pc - Premium". This item is from India and defective. Do not purchase the "4pc Plastic Eye Loupe Set". These are from China and are junk. Two mails were sent to these people regarding returning the items but I was ignored both times. "


5/5

2021-07-27

Great service and real authentic products - Fast Shipping!

"At first I didn't know if Widget Supply was legit or not but, I still decided to give them a try since I saw there prices were lower than most suppliers. I ordered and they sent me authentic products exactly what I ordered. The best part is they shipped my products and they got here to south Texas in about 4 business days. Good doing business and will buy more :)"

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5/5

2020-06-09

On time right products

"My supplies arrive quicker than expected and in perfect condition. I will be ordering again and again.
Thank you.
"

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5/5

2019-11-30

Nice tool set.

"I ordered a set of jewelry pliers from Widget Supplies and they shipped fast and were exactly as described. Good price and reasonable shipping cost. I would order from them again. "

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5/5

2017-11-09

They came through for me

"I placed an order of 7 items they got 6 right and the 7th something I didn't order. I emailed them and they made it right sent me the item I was missing no problem thanks Widget Supply. "


1/5

2017-09-12

Bad customer service

"Hello I placed an order on 9/6/17 and I got the shipping info it was supposed to be delivered on 9/9 Saturday my order # 394400 Ref#349328 well it never came I called the USPS they said it got shipped to the wrong hub or something and now there having trouble telling me where it is and when it will be delivered does this happen often with the post office with you guys cause this summer it's been happing a lot to me I will no longer be using USPS any more or any companies who use's them I am sorry I now not your fault but I am a type 1 diabetic I don't need the hassle any more thank you for listen if I don't get the package tomorrow you can cancel it cause I won't except the delivery after tomorrow thank you walter santo. And there response has you will get a 25% restock charge instead of saying something like well let me help you and find out where it is. Then he kept harassing me about their policy's. I do all my shopping online disabled cant really leave the house just bad customer service calling the ADA "

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Verified
4/5

2012-04-12

"I ordered a 10 inch tweezer and that's what I got a week later. I'm satisfied."

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Verified
5/5

2011-10-04

"Ordered some bulk hobby knife blades on Friday, had them next Tuesday (OR to MI). Best price I could find by quite a bit, brand new, high quality. Can't say anything about customer service, didn't have to deal with it."

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Verified
1/5

2011-07-11

"I ordered some supply ( flap wheels )
they were never delivered I waited a month
as website says orders may take sometime
to be delivered .
they told me they were shipped and you had recieved
2 weeks after shipped .
the order was not fullfilled
the address on there label was correct by
no product ..
customer service was bad and
I found that their business pratice very low.
why shipp tracking with no ins ?
I kept calling and they gave me the run around
The reason they use tracking, is so they have complaint
they are off the hook only ..
not customer service ...
SHOP AMERICAN BUSINESS ONLY
American's that deal only with american products
"

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Verified
5/5

2011-03-27

"Shipping was insanely fast. I ordered from them at around 4am on Thursday morning, chose the cheapest shipping option available (regular US Mail) and had the product in my hands by Saturday, only 2 days later. And that's going from Oregon to small-town Arkansas. Nice! (Tip of the hat to the USPS, of course, since they did the legwork)

I got exactly what I ordered in a much, much, much quicker time than I expected. Would definitely do business with them again.
"

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Verified
2/5

2010-05-13

"Although my items arrived on time as they said they would, I was very disappointed with the products I received. The bench block has rust spots all over it and the hammer with 5 interchangeable faces had broken screws. The saw and saw blades purchased seem alright but until we try them all out it's hard to say. Be very wary of this site as you get what you pay for."

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Verified
5/5

2008-09-16

"My order with Widget Supply went perfectly so I'll definitely order from them again in the future, and do highly recommend them to others."

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Verified
5/5

2008-09-12

"Easy to use website and very low prices. In fact, for dremel items this might be one of the first places I looked. I purchased some other hand tool, non-dremel items from them as well which were rather low cost but decent quality (for hobby use).

The ordering process was good. They emailed me my confirmation, allowed me to use PayPal to pay, and then sent me a shipment notification. I received the items in a very timely manner.

Would recommend.
"

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Verified
5/5

2007-10-11

"I placed approx a $300 order from them and everything came just as they stated it would.They have to have by far some of the best prices around and they alway ship as promised and you can on getting everything in the order. I will say they are excellent at what they sell and give very good descriptions on the merchandise. Joe D"

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