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5/5

2018-08-15

IOC experience was excellent !

"I recently purchased a Hypertherm 45XP plasma cutter from IOC's ebay store and also a consumables kit for it as well. The price was consistant with the lowest price I could find and the communication was excellent as well. A lot of money for me to spend over the internets but happy to say the item was delivered quickly and in great shape. Also, I noticed that the device had only been manufactured just about 1 month prior so truly brand new which was nice - not some old unit sitting around for 2 years or so. I had a very good experience from IOC and I also just love the machine - amazing quality and performance from this 45XP. Everything great !!"


1/5

2017-03-02

Sold us a Defective Welder

"I purchased a Miller Tig Welder for my husband for Christmas. The welder was approximately $2,000 and the customer service during the purchase was great. I had no idea what to buy and I was trying to surprise my husband. They walked me through all the options. My husband used the welder for the first time today, March 1st. He would have used it sooner but we have had issues with our local supplier being out of gas. Within seconds the welder popped and stopped working. My husband contacted Welding Supplies from IOC today to let them know that we were sold a defective product. Their response was it has been more than 14 days so you have to take it in for a repair. I will not repair a welder that we have never used. The welder needs to be replaced immediately with a new one. I will continue to write reviews on every forum in addition to opening a BBB case. We are not satisfied with a repair. Stand behind the products you sell. I would not recommend buying from this company."

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2/5

2016-09-02

$50 return fees? - $25 "adjustment fee" on top of my $25 return shipping costs

"Their website had bad sizing information on the welding jacket I bought, though the initial price was competitive. They say the sizing specs were the manufacturer's fault, but they still made me eat my return shipping (understandable) and THEIR initial shipping & handling costs as well. "

Detailed Review Benchmark + -
Pricing of products and services
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