"I'm really happy with the items and the material. The shirt and the shorts are great! Tropical"

"Great products, great service. Perfect for our destination wedding!"

"I ordered a shirt for our wedding. To say the item was not as described is an understatement. While the rest of the shirt fit okay, the shoulders were apparently designed for an NFL linebacker. It looked as if my fiancé was wearing three layers of shoulder pads. I called WeddingTropics to return the shirt and let them know how disappointed I was. I called and called and called for weeks, left numerous voicemails, and no one from WeddingTropics responded. I also sent multiple emails, but all of my inquiries went unanswered. Finally, after several weeks had past, I received an auto generated email that did nothing to address the situation. I sent yet another email and finally received a response from Carrie that did nothing to address my concerns. All that she did was provide a link to the FAQ section and informed me of WeddingTropic’s absurd restocking fee. I told Carrie to have her manager give me a call. I received a call from the owner, Kevin who said that he would waive the restocking fee but told me I had to pay for shipping. I didn’t think that was fair, given the fact that the shirt wasn’t true to size, but I still had details of my wedding to plan and didn’t have time to argue. The next day I went to USPS and shipped the shirt back to WeddingTropics in a nice, clean cardboard box which was unlike how I received it; in a thin, flimsy bag that had a hole in it. Days went by after the shirt had been delivered and I still hadn’t heard anything nor had I received a refund so I called and left yet another message. Kevin finally called back and started screaming at my fiancé. He made wild accusations, erroneously stating that I had damaged the shirt prior to sending it back to him, no doubt trying to justify wanting to deduct $40 from the full refund I deserved. He said that the shirt was destroyed because it was wrinkled. To say that the shirt was destroyed because it was wrinkled is absurd. Apparently he thought I should have had the shirt pressed and dry cleaned in addition to paying a restocking fee as well as ship it back in a refrigerator box so there wouldn’t be a wrinkle on it and I could pay an absorbent amount in shipping charges. If WeddingTropics wants the shirt shipped in a bigger box, the least they can do is provide the container as well as cover the shipping and handling charges. I folded the shirt very neatly and put in a better container than it came in. It was a thick, clean USPS box that included tracking and USPS wouldn’t have shipped it if the shirt didn’t fit in the box. Kevin admitted he resells the shirts that he claims are new so he shouldn’t be charging customers to send back a return. Kevin went on and on, screaming at my fiancé like a lunatic and then hanging up the phone. Not willing to let that I stand, I contacted Kevin via email and told him that if he didn’t process a full refund as Kevin had promised, I would open a bank dispute. Kevin emailed back and was rude, insulting, and completely unprofessional. He again accused me of damaging the shirt because it was wrinkled and told me I should just accept the $75 he was offering me because he would win the bank dispute. I responded to Kevin’s email letting him know that not only would I win the bank dispute, but I would also contact the Better Business Bureau, Attorney General, and Consumer Affairs regarding his shoddy business practices if he didn’t provide the full refund I deserved. I also told Kevin not to contact me again unless it was about my refund. Fifteen minutes later I received a refund receipt via email. There was no note from WeddingTropics so I thought Kevin had come to his senses and finally done the right thing. Sadly, I was wrong. Shortly after receiving the refund email, I received both a text and email from Kevin, mocking me for wanting to contact the Better Business Bureau going as far as to tell me I should contact the FBI and CIA as well and making excuses for why his unprofessional behavior was ok. Kevin was rude, arrogant, and condescending. Why this man is in the customer service field is beyond me."

"Excellent quality linen attire! Fast delivery and overall an outstanding experience that we received from Weddingtropics. Will recommend to our friends and beyond our wedding, you have a customer for life!"

"I was sent a long sleeve shirt when I ordered a short sleeve shirt . The order form says short sleeve . "

"Everything was excellent from start to finish. The 5 shirts we had custom made came 2 weeks early! Great service and would definitely recommend
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"Shopped around for months before deciding and found these guys to be the best as far as selection and price. During the process found the customer service to be very helpful and friendly. Received our order a few days later and realized the quality was outstanding! All the way around it was a very positive experience, we wouldn't hesitate to recommend to anyone if looking for good value on quality apparel!"

"I was a groomsman in a wedding and my packing slip said short sleeve, as it should have been. I received a long sleeved shirt and had to have a tailor make last minute alterations. Some of the other groomsman's sleeves did not even match each other despite receiving short sleeve as ordered. Ordered on 8-12-19 and arrived 8-9 weeks later."

"Purchased for our wedding party, very impressed with the quality of the product and the quick delivery! Customer service was amazing also. If you are having a wedding and want the guys to look the best they can, look no further! "

"The work Carrie put in was above and beyond! She made sure my husband got the right size shorts quickly for a wedding happening very soon. She is a real life saver and we are so very appreciative! "

"Did not open shirts yet. They’re packaged so nicely. It’s too late now if there is any problem with them so holding our breath! I’ll let you know after 10/19! But the service til now was great!"

"The items I ordered, two pair of long shorts, were excellent! The fit was perfect from the measurements I provided,and the quality of the material and sewing was perfect! I will definitely order again. The only downside was that they arrived about a month beyond the longest listed time frame."

"After various e-mails and paying extra for speedy delivery the order arrived very late"

"I didn’t have to do anything . They handled everything . All I did was show up !!Best experience ever. Thank you guys for a stress free wedding "

"They have ruined my 1 thing that has set the theme for my wedding. We went with the embroidered Guayabera style shirt. Not only did it take 10 weeks to receive, when we finally did receive it the collar was incorrect. When I reached out to them they told me that the collar I chose was an older style and that I got the modernized style. Which by the way is completely different and changes the look of the shirt. They offered a 40% discount to order another one at my cost.
Once I expressed my frustrations and told them I wouldn't be ordering the 7 other outfits I needed the manager called me. I have never been spoken to by anyone the way he spoke to me. Not one ounce of sympathy from this man. Kevin I personally want to tell you that you single handedly ruined my inspiration for my wedding. Everything is centered around those shirts. A womans most meaningful day you had no problem with dampening it and for that I hope woman read this and stay away."